Oktopost

JULY 22, 2021

There’s a wealth of additional information on your customers out there, voluntarily offered up on social media. Social CRM tools can solve this problem by integrating your internal customer data with the information they’re providing on social media. Social CRM: What Is It? Source: Cloudave ).

Social CRM 96

Social CRM B2B How To Patterns 96

Mindjumpers

JUNE 19, 2014

Attending the European Conference of Information Systems in Tel Aviv last week, I was happy to find that areas such as data visualization, predictive analytics, social CRM and ROI etc found their way into the conference. Social CRM & Risk Management – How to put out a firestorm? .

Research 194

Research Data Social CRM Wikipedia 194

Convince & Convert

SEPTEMBER 21, 2010

She specializes in social media strategies that lead to actionable plans to achieve real world objectives. I’ve spent a lot of time working with various social media monitoring tools and I’ve whittled my list of favorites down to two or three. • Competitive analysis: How does your brand stack up to the competition? •

Social Media 157

Social Media Radian6 Strategy SM2 157

Hootsuite

SEPTEMBER 16, 2022

Social listening tools help you understand the intent behind the social conversation. This means you can monitor and protect your brand reputation. Social listening also provides important opportunities to engage with your target audience. How to conduct a social media sentiment analysis.

Social Media 134

Social Media Tools Marketing Analytics 134

Webbiquity SMM

MAY 2, 2017

A tool destined to get a lot of attention, EpicTrack combines brand and topic monitoring across social platforms and media sites (for PR analysis) with content performance metrics, ROI analysis, sentiment tracking, social engagement analytics, and competitive intelligence. 36: The 17 Best Social Media Management Tools. #37:

Tools 203

Tools Sample Samples Marketing 203