Convince & Convert

AUGUST 10, 2010

My wife will attest to the fact that from the time I was 21 until I was 34, I attended a minimum of 3 networking events per week. I've built my business through many networking events as well over many years (still do!). McCann , Viral Heat Did you enjoy this blog post? Every week. In comparison, Twitter is a piece of cake.

Social CRM 134

Social CRM Influencer Klout Social Media 134

Convince & Convert

MARCH 28, 2012

To avoid the long hold times for a customer agent please consider using our self-service options on United.com or calling back later if you’re not traveling in the next 72 hours. Increased Loyalty - Gamification of customer service will drive engagement and brand loyalty. Listen here ). Oh… the thick irony.

CSR 128

CSR Airlines Loyalty Hashtag 128

Convince & Convert

MARCH 28, 2012

To avoid the long hold times for a customer agent please consider using our self-service options on United.com or calling back later if you’re not traveling in the next 72 hours. Increased Loyalty - Gamification of customer service will drive engagement and brand loyalty. Listen here ). Oh… the thick irony.

CSR 127

CSR Airlines Loyalty Hashtag 127

Convince & Convert

JULY 28, 2010

Four high-rise hotels surround Starbucks like castle ramparts, each filled with caffeine-crazed travelers. for most business travelers, it’s also incredibly helpful. But Mike becomes memorable when he connects with a core truth of travelers–we're in unfamiliar territory and need good wayfinding. link] Meryl K.

Social Media 150

Social Media Strategy Consultant B2B 150

Convince & Convert

APRIL 13, 2010

While it pre-dates the Internet (and commercial air travel, ATMs, competitive eating, Red Bull and a lot of other stuff we take for granted), its core premise serves as the foundation for social media effectiveness. I recognized a fellow who I'd bumped into before at other events.

Social Media 113

Social Media Strategy Influencer Education 113

Convince & Convert

SEPTEMBER 21, 2010

I believe effective social media can indeed increase sales, especially when those efforts are directed toward current/previous customers. Ultimately, customer loyalty is a huge byproduct of social media, and that loyalty often can translate into sales. link] Social Media Myths and Reality » The Buzz Bin [.]

Social Media 151

Social Media Strategy Consultant Web 2.0 151

Convince & Convert

APRIL 8, 2010

I travel to the east coast once a month for 1-2 weeks at a time, and am trying to lighten my load… [link] JobShoots The Truth About the iPad [link] #news #socialmedia [link] JobShoots The Truth About the iPad [link] #news #socialmedia [link] jaybaer Linda if you had to do real work during the trip, Macbook. link] Zack Nice analysis!

iPad 137

iPad Content iPhone Wireless 137