SocialFish

APRIL 1, 2011

bitly’s Got a Brand New Mobile Site! Things Companies Don’t Want to Hear about Social Media (Sysomos). 8 Signs You Have Outgrown Your Online Community Platform (Socious Member Engagement Blog). The Social Website: Integrating Social Media Into Your Website (Community Organizer 2.0). Bitly Blog). Datalicious.

Sysomos 162

Sysomos Vimeo Social CRM Analysis 162

Convince & Convert

AUGUST 10, 2010

Influence mining is primarily being used in two corners of the social Web – for identifying and engaging with categorical or brand authorities; and for adding information to customer service interactions. JB : In addition to influencer outreach, how can companies engage in influence mining for customer service?

Social CRM 135

Social CRM Influencer Klout Social Media 135

Webbiquity SMM

SEPTEMBER 12, 2011

Michael Cohn offers a helpful checklist for organizing social media efforts, from setting goals and listening to engaging your audience and selecting the right tools. Cohen describes how GE found success with a private social media community. 2011 Trends: Make Your Corporate Site A Social Media Hub by Business 2 Community.

Social Media 257

Social Media Trendrr SM2 Alterian 257

Waxing UnLyrical

JANUARY 26, 2011

Doesn’t it call to mind the Flickr-Virgin Mobile brouhaha from a few years ago? Cheers, Sheldon, community manager for Sysomos ([link] Reply Rate Up div.livefyre-comment).removeClass(livefyre-hidden)" And the engagement numbers which their business model depend on are weak. You read that right. each in April.

Class 268

Class Facebook Privacy Public Domain 268

Convince & Convert

MARCH 16, 2010

Growth Is Slowing The true size of the Twitter audience is a bit tricky to pin down because 55% of its users do so via third party and mobile applications. teens using Twitter, compared to 66% engaged in texting. Since then,023% of all Tweets include location data, according to Sysomos. Not an overwhelming participation rate.

Social Media 125

Social Media Strategy Foursquare Social CRM 125

Webbiquity SMM

AUGUST 16, 2010

Mark Price summarizes a Fast Company case study on how restaurant chain Houlihan’s engaged their best customers through some exclusive social media programs to increase sales and profits, and what other social media marketers can learn from the chain’s experience. You need help from the power users in that community.

Social Media 200

Social Media Tools Strategy Tips 200