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Top 17 Social Media Monitoring Vendors for Business

Socialmedia.biz

To improve the performance, morale, and efficiency of your staff members, you can integrate this software with your company’s productivity systems. The software pulls out social intelligence and allows you to listen to your customers and prospects on social media platforms and engage them in a customized manner. AgoraPulse.

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Text Analytics in the Cloud

Net-Savvy Executive

If you're a software developer (I'm not), you might find it easy to throw together a new application. You can handle pulling in data, moving it around, and displaying results—the normal software stuff. There's an API for that. AlchemyAPI (Orchestr8). Clarabridge. Expert System. Open Amplify. Parnassus Group (in alpha).

Evri 91
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31+ of the Coolest Social Media, Search and Web Tools of 2010

Webbiquity SMM

Sysomos has an impressive blue chip customer list and the company’s recent acquisition by Marketwire gives it solid brand and investment backing. Runaware’s Cloud Platform offerings enable clients to experiment and evaluate SaaS and PaaS using their own application without requiring any modifications.

Tools 206
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Best Social Media Monitoring Tools

Bill Hartzer

Radian 6 – This application allows you to engage with your customers via social media. SysomosSysomos is redefining social media analytics with a powerful product suite that provides customers with the tools to measure, monitor, understand and engage with the social media landscape.

Cymfony 152
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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

To be fair, I’ve only included those I’ve actually used (Radian6, Sysomos, Spiral 16) or tested (Meltwater, SM2). You need something that’s easy for you to use and that will be practical for the application you have at hand. applications like Facebook, Twitter, Skype, etc. I also look at how we're going to use it.