Convince & Convert

AUGUST 10, 2010

Personally, I had a problem with an airline recently. Cheers, Sheldon, community manager for Sysomos [link] 40deuce I agree that influence mining will definitely be a huge thing in the next year or so. But now, it’s not based on assumptions, we can categorize based on real data. I called and emailed, and received no response.

Social CRM 134

Social CRM Influencer Klout Social Media 134

Convince & Convert

APRIL 12, 2012

I really think Google+ should have bought them. To keep it out of the hands of… Eric : Yeah, now Google and Twitter can’t buy it. There’s a sense that social media is actually mitigating negative word of mouth for these large customer service organizations. Get it, totally smart. I’ll tell you what.

Hotels 118

Hotels Instagram Authentication Social Media 118

Convince & Convert

JULY 9, 2010

I recently got chose as an influencer by Klout ( [link] ) and Virgin Airlines to take a free round-trip flight. Cheers, Sheldon, community manager for Sysomos [link] Marina Maher Comm. The basic strategy behind any successful marketing is transparency and creativity.

Influencer 123

Influencer Ustream Authentication Social CRM 123

Convince & Convert

APRIL 27, 2010

And, historically I have often cited US Airways as an example of a company that I would avoid at all costs (quite literally, I would be willing to pay more to fly any other airline because of how terrible my experiences have been). link] AreYouBeingServed RT @MTw1tter: @service squad Can we expect this in Sg?

Social Media 133

Social Media Strategy Airlines Types 133