Everything You Need to Know About Ecommerce Chatbots in 2022
Hootsuite
SEPTEMBER 30, 2022
billion by 2025 ? By doing so, retailers can provide always-on support, at a better price than full-time staff. Banks and financial institutes are one of the leading chatbot users. Banking and finance are complicated industries. Gartner predicts chatbots will be the main customer service tool for 25% of companies by 2027.
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