Remove 2021 Remove Loyalty Remove Sentiment Remove UGC
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9 effective customer retention strategies that work in 2021

Sprout Social

— Zendesk (@Zendesk) April 26, 2021. Many brands on Instagram make UGC a cornerstone of their content strategy, particularly via Instagram Stories. — Julien Paffumi (@jpaffumi) April 29, 2021. Perhaps one of the best ways to ensure that your happy customers stick around is by rewarding their loyalty.

Strategy 120
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What is User-Generated Content? And Why is it Important?

Hootsuite

Whether you know it or not, both of these examples are user-generated content (UGC). User-generated content (also known as UGC or consumer-generated content) is original, brand-specific content created by customers and published on social media or other channels. Where does UGC content come from? Not clued in just yet?

UGC 145
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Complete Guide to Instagram eCommerce in 2022

Hootsuite

In a 2021 survey, 44% of people reported using Instagram to shop weekly. Instagram had over 2 billion monthly users in 2021, so it’s an easy way to reach a large audience. And to crowdsource sentiment on your brand. Any follower who likes your products enough to post a photo of it is easy user-generated content (UGC).

Instagram 119
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5 simple ways to increase online sales through social media

Sprout Social

For example, fashion retailer River Island has over 160 active tags they apply to content to track more qualitative insights like consumers’ preferences for UGC content versus official brand photography. Posted by River Island on Saturday, October 23, 2021. TravisKauth) May 6, 2021. — macy gracie (@mgstoked) May 6, 2021.

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How to master social media for retail and win more customers

Sprout Social

Recent data like this from the Sprout Social Index 2021™, UK & Ireland report should serve as a wake-up call for retailers sceptical about what social media is worth. In fact, the Sprout Social Index 2021™ found titans like Facebook (55%), Instagram (54%) and YouTube (49%) rule British and Irish consumers’ social media habits.

Retail 95
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Tab’s Chocolate Social Media Strategy: A Tempting Recipe For Success

Keyhole.co

Founded by two University of Michigan undergraduates in 2021, Tab Chocolate is taking the internet by storm. From the genius use of UGC on TikTok to extensive influencer marketing, this newbie in the confectionery industry has created a social media strategy even the top brands can learn from.