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What is Social CRM and How to Make It Work for You

Oktopost

There’s a wealth of additional information on your customers out there, voluntarily offered up on social media. Social CRM tools can solve this problem by integrating your internal customer data with the information they’re providing on social media. Social CRM: What Is It? Source: Cloudave ).

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Social CRM with Google contacts and Rainmaker

Laurel Papworth

What is Social CRM? Social CRM mixes up business information with personal tweets, LinkedIn and Facebook status updates. You can investigate it here at Google Apps Rainmaker social CRM store. Rainmaker: Social CRM for Google Apps. Social Currency: What am I worth? (8). by CloudCenter.

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Announcing The Socialized Business Podcast

Justin Levy

This is the description that you can find on our website: The Socialized Business Podcast was created to educate and inform the community on the growing trend of social business and how it’s affecting both large and small organizations. What is the format for the podcast?

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How Social Media and Smartphones Breed a Petri Dish of Negativity

Convince & Convert

57% of Americans will have a smartphone this year , meaning that the majority of your customers (and in some industries, the vast majority) now possess two things, at all times, in their pants: Access to almost the entirety of the world’s knowledge. Jay is the founder of [link] and host of the Social Pros podcast.

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#SproutChat Calendar: Upcoming Topics for January 2017

Sprout Social

January 4, 2017: Maintaining a Social Media CRM. Sprout Product Focus: Social CRM. Organizing and keeping track of community members across social networks can be incredibly overwhelming. This week’s #SproutChat will focus on Sprout Social’s CRM features. New Year, new trends!

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5 Things You Didn’t Know You Could Do with Pixlee

Pixlee

Pixlee’s industry-leading UGC platform is known for its extensive content creation, curation, and multi-channel publishing capabilities. Gain Visibility into Influencer Engagement Rates and Follower Counts using Social CRM. These are five ways you should be using Pixlee (if you aren’t already!). Quickly Build Landing Pages.

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Are Social Media Monitoring Tools Really Expensive?

agora pulse

What does a social media monitoring tool really do for you? A social media monitoring tool helps you stay in touch with your followers and listen to what people say about you and your industry. Some tools just give you the basics while others provide a more comprehensive, social CRM style solution.