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The 12 Top Benefits of Chatbots in 2023

Hootsuite

The benefits of chatbots for businesses are well documented. The size of the chatbot market worldwide is expected to hit a whopping $1.25 Answering FAQs, helping with order tracking, product recommendations, and various other types of support are available at all hours. And they’re just getting started. billion in 2025.

FAQ 139
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Customer service tiers: What they are and how to create them

Sprout Social

Without this level of structure, skilled support agents might get stuck dealing with FAQ-level inquiries, while beginners wrestle with complex problems. Document these and share them back with your team. Creating effective social customer service tiers starts with deep collaboration between customer service and marketing departments.

How To 103
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GDPR and social media: What marketers need to know

Sprout Social

However, the impact of GDPR on digital marketing is ongoing and businesses in the EU aren’t the only ones affected. Marketers should take the time to understand the implications of GDPR, privacy laws and what it all means when it comes to social media. How does GDPR affect marketing on social media? Good question!

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8 Best AI Copywriting Tools (Beyond Chat GPT)

Hootsuite

Try these 8 AI copywriting tools to save time and supercharge your marketing efforts (without making you redundant). Marketers and social media managers AI copywriters can’t create your marketing strategy from scratch, but they can: Suggest KPIs to track, hashtag ideas, and more. Jasper uses a document-style interface.

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9 Chatbot builders to enhance your customer support

Sprout Social

Chatbots are strategic assets that enhance your customer care and marketing strategies. We’ll also compare some of the leading platforms in the market so you’re equipped to select the best solution for optimizing your customer connections. But where do you start with building a chatbot? Table of contents: What is a chatbot builder?

Hubspot 103
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The 15 Best Shopify Apps to Help Grow Your Ecommerce Store

Hootsuite

Heyday – Chat & FAQ Automation. Dealing with FAQs like store hours, order tracking, and more can take valuable time away from your customer support team. Heyday is a conversational AI chatbot that can automate FAQs and customer support for your business. So how do you boost sales in an unpredictable market?

FAQ 97
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Stay Safe on Social Media: 6 Rules for Lawyers and Law Firms

Hootsuite

Book a Demo 6 social media rules for lawyers Lawyers use social media for a multitude of purposes , including 87% reporting professional networking, 70% for client development, and 65% for education or marketing. Generative AI (looking at you, ChatGPT) has made producing written documents a breeze.