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Customer service tiers: What they are and how to create them

Sprout Social

Without this level of structure, skilled support agents might get stuck dealing with FAQ-level inquiries, while beginners wrestle with complex problems. Document these and share them back with your team. Creating effective social customer service tiers starts with deep collaboration between customer service and marketing departments.

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9 Essential tips required to build an effective Influencer Contract

BeingOptimist

You can’t deny that the most important part of influencer marketing is the creation of an effective contract system. The document is quite important because it serves as the blueprint for how both parties will interact and protects each party’s interests. Q: Why is it important to collaborate with influencers?

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8 Best AI Copywriting Tools (Beyond Chat GPT)

Hootsuite

Try these 8 AI copywriting tools to save time and supercharge your marketing efforts (without making you redundant). Marketers and social media managers AI copywriters can’t create your marketing strategy from scratch, but they can: Suggest KPIs to track, hashtag ideas, and more. Jasper uses a document-style interface.

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How to recruit more talent for your social video content

Sprout Social

In Sprout’s 2023 Content Benchmarks report , over half of marketers cite this as a challenge when planning and scheduling posts. Humanizes your brand There’s a reason why 42% of marketers hire creators for unboxing or reveal content. And that takes collaboration with the pretzel-making pros.

Video 87
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The 15 Best Shopify Apps to Help Grow Your Ecommerce Store

Hootsuite

Heyday – Chat & FAQ Automation. Dealing with FAQs like store hours, order tracking, and more can take valuable time away from your customer support team. Heyday is a conversational AI chatbot that can automate FAQs and customer support for your business. So how do you boost sales in an unpredictable market?

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Hootsuite Hacks: 19 Tricks and Features You Probably Didn’t Know About

Hootsuite

Collaborate on drafts before posting them. Two things in marketing have remained true through the years: excellent photography requires skill and money; and image licensing is confusing. Then you can go back to tip #12 and create easily accessible FAQ documents in the content library, reply templates, or messenger bots to help out.).

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Influencer Marketing for Small Business: 7 Steps to Finding the Right Influencers (+ Free Templates!)

Later

When it comes to growing your business on Instagram, influencer marketing has proven to be a huge growth asset. And it’s not just for the mega brands — influencer marketing for small businesses can seriously level-up a campaign, build brand awareness and reach new audiences, without blowing the budget. .