Remove Communities Remove Cost Remove Industry Remove Sentiment
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How to Use Social Listening to Retain More Customers

Webbiquity SMM

But with the steep rise in customer acquisition costs , and research showing it costs up to five times more to acquire a new customer than to keep an existing one, you can’t ignore the importance of customer retention. This list should also include industry-specific keywords. Track customer sentiment.

Sentiment 142
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Our Industry, Your Answers: Breaking Down the 2018 JOTW Communications Survey

Waxing UnLyrical

A recent survey conducted by Ned Lundquist’s Job of the Week (JOTW) in partnership with Sword and the Script Media, LLC sought to find out the true status of our industry. The idea of doing less with more is not uncommon to communicators. Let’s hit it. Let’s Talk Money. Send Help … Please. The Latest & Greatest.

Survey 185
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Oktopost’s Social Listening: Tap Into Conversations That Impact Your Business

Oktopost

It has to be a two-way street: before you even say something, you might want to listen to what your audience, your competitors, and the entire industry are talking about. The practice of social listening was adopted by the B2B marketing community from our B2C counterparts—very much like social media itself.

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8 Influencer Marketing Metrics To Pay Attention To In 2024

Keyhole.co

Brand awareness While sales remain important, building a loyal community will take ‌center stage in influencer marketing in 2024. Aim for above the industry average (typically 5–10%). Prioritize influencers with engaged communities over those with inflated follower counts. This reveals the average cost per influencer post.

Metrics 52
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The role of artificial intelligence in business in 2024

Sprout Social

NLP and sentiment analysis Natural Language Processing (NLP) and sentiment analysis enable businesses to understand and interpret human language, making them essential tools for analyzing customer feedback, social media content and other textual data while automating report generation.

Patterns 120
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8 Facebook Marketing Strategies For Small Business To Increase Engagement & Sales

Keyhole.co

Facebook marketing is a cost-effective way for a small business to reach a big audience on a minimal budget. Create a separate Facebook group and community page Your first task is to set up your Facebook business page. Micro-influencers might even live in your community, which can benefit small businesses that sell to local people.

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How to optimize your marketing budget: Do more with less

Sprout Social

Look for industry benchmarks to gain insights into what your competitors are spending on marketing. Next, you’ll need to create an estimate of the costs associated with different marketing activities. Take into consideration the cost of tools, resources, employees and contractors. How has AI impacted the market?

Marketing 131