Trending Sources

4 Ways Your Website Can Replace Focus Groups

Buzz Marketing for Technology

While focus groups attempt to simulate and gain insights on what the customer potentially thinks, nothing can substitute truly anonymous, honest and unbiased feedback. So how are websites replicating—and advancing—the traditional focus group? We look at four ways that your website can replace focus groups: 1. What do they like? You’ll be forgiven if you.

Mad Men, Pancake Syrup, and Analytics

Spin Sucks

While the advent of the Internet and social media has certainly democratized brand building, it’s also introduced a wealth of unknowns into the equation. The brand had a pancake mix widely available, and its brand recognition led many people to claim during the focus group that they’d recently purchased Aunt Jemima syrup. Yes, they have something in common!

Is Brand Engagement Over on Facebook?

Janet Fouts

Journal recently ran a piece on how smaller brands are seeing sales generated from Facebook in “the lower digits” even on pages with tons of “likes”, and Facebook recently announced that starting January 1 our newsfeeds will see even less of “promotional posts” which include: Posts that solely push people to buy a product or install an app. The Wall St.

Twitter Insiders: A Research Hub for Brands, Agencies

SocialTimes Twitter

Twitter Wednesday introduced Twitter Insiders, a single destination for brands and agencies to fill their research needs. These real-world consumers enable researchers to observe people’s actual behaviors instead of taking survey responses at face value by using techniques such as online focus groups, video diaries or eye-tracking glasses. and U.K. and the U.K.

Why People Love Social Brands

Blue Focus Marketing

One of the fascinating things about social branding is that it doesn’t matter what size business you are or what your marketing budget is.  What really matters is why people would want to purchase your brand.  If you start with the why , the personality you will create for your business will help build lasting connections with your community. Sound like a fairytale?  Ask questions. .

Eight Conversations Your Customers Want to Have With Your Brand

Social Media Strategery

A brand’s customers represent some of their best resources, yet most brands leave them on the bench. My last post criticized the content that a lot of brands share via social media – the incessant begging for likes and shares, the linkbaiting, and the meme-jacking that brands have adopted in their constant quest for “engagement.” Instead

Brands: It’s not enough to be liked

Buzz Marketing for Technology

Yet some brands are terribly underutilizing these pages, making them basically brochureware repositories — essentially inviting customers in but not engaging them or giving them an incentive to return. The fan page becomes a focus group that can be mined for consumer insights, which can feed back to content creation, stage gate development and campaign tracking.

Real Brands Need Real-Time Leaders

Blue Focus Marketing

Consumers now demand more transparency, authenticity and engagement from their brands, and the businesses smart enough to pay attention are happy to oblige. Many companies typically turn to focus groups, surveys, and customer satisfaction analyses to understand their audience, but stop there.  Branding Communication Social Media Marketing TwitterBuild a community.

Real Brands Need Real-Time Leaders

Blue Focus Marketing

Consumers now demand more transparency, authenticity and engagement from their brands, and the businesses smart enough to pay attention are happy to oblige. Many companies typically turn to focus groups, surveys, and customer satisfaction analyses to understand their audience, but stop there. Branding Communication Social Media Marketing TwitterBe inspired by them.

Why Do Customers Tattoo Themselves with the Brands They Love?

Bill Hartzer

Why do these raving fans, or Brand Lovers, scorch their bodies with a company’s mark? And what can marketers and brand managers learn from them? Most acts of unabashed brand loyalty are a genuine mystery to marketers: Why do customers anxiously camp outside IKEA grand openings? Why do bikers brand Harley’s flaming eagle onto their arms? Tags: Branding Digg this!

How Your Brand Can Win Over Online Customers One Skeptic at a Time

Convince & Convert

This is an issue that’s all too prevalent among brands. The trick is to  engage in an open dialogue with consumers to cultivate a cohesive brand story. Here are six ways to keep your brand in check and portray your company authentically: 1. Brands often make the mistake of assuming their customers understand their brand intuitively, but  your customers aren’t mind readers.

#KeyResources FOR BRANDS AND BUSINESS TO GET MAXIMUM EXPOSURE ON SOCIAL MEDIA AND #KeyResources FOR PEOPLE WHO WANT TO EARN ONLINE FROM HOME REGISTRATION IS FREE

Social Media Network Marketing

#KeyResources FOR BRANDS AND BUSINESS TO GET MAXIMUM EXPOSURE ON SOCIAL MEDIA AND #KeyResources FOR PEOPLE WHO WANT TO EARN ONLINE FROM HOME REGISTRATION IS FREE Below am sharing TWO SECTIONS with you. Part One is for people who would like to get good mileage for their Brands and Businesses. Audio Transcription Speech To Text Service Professional Transcriptionists And Editors Go on and discover below On Where You Can Optimize Your Brand And Business There are 4 Spaces: 1. This Facebook Group URL You Can Share As well. This is called SECTION 1. Million Users! 2.

Yahoo 50

Three Frightfully Fun Examples of Brand Generated Halloween Social Media Content

Convince & Convert

In a clever approach to Halloween branded content, Tide has turned to classic horror movies for inspiration. In a humorous YouTube video, Crest ran a “focus group” with children in their Halloween costumes to try out healthy candy made from beets, asparagus, tofu and more. Happy Halloween! Petco’s Make A Scene Halloween Photo Contest. Seems crazy, right? Scare them stainless!

How to Make the Zero Moment of Truth Work for You

Buzz Marketing for Technology

Thanks to the Internet, another critical moment for consumer/brand interactions is also getting attention: the Zero Moment of Truth (or ZMOT). According to a study by Google (who came up with the ZMOT concept), before deciding whether or not to buy: 50% of shoppers used a search engine to get more information on a product or brand. 36% checked out the brand/manufacturer’s website.

Your Social Listening is Broken. Here’s Why.

Talkwalker SM

See the visual story of your brand. Early social listening platforms focused on the “Big Three” of Facebook, Twitter, and LinkedIn because they were the largest social networks at the time. For brands who still rely on traditional social listening platforms, they literally are unable to “read” the visual stories being shared. Follow him on Twitter: @NealSchaffer. Here’s why.

10 Steps to Create A Content Marketing Blueprint For Small Business

Blue Focus Marketing

Although this powerful marketing strategy is one of today’s biggest buzzwords, many brands are still hesitant to jump into the mix. Have you designed a content marketing plan for your brand in order to seize opportunities in the current economic climate? When your brand story engages your audience, you gain their attention and create positive interactions with your brand.

What Are Consumer Insights and How Do They Impact Marketing Effectiveness?

Unspoken

Research focuses on the numbers, marketing wants to reach new customers, and sales just wants more leads, with little coordination, sharing or understanding. Consumer insights don't necessarily come from one focus group or customer survey. Often in today's business environment, an anthropologist or ethnographer may even be brought in to help provide a deeper cultural understanding of why an individual or a group chooses to take a specific action. Traditionally, the struggle has broken down along departmental functions. on Thursday evenings. Related articles.

67% of Consumers Are More Likely To Purchase From Mobile-Friendly Sites

The Realtime Report

Nearly three-quarters (72%) of consumers think it’s important for brands to have a mobile-friendly site, according to a recent study by Google. The majority (55%) say a bad mobile site experience hurts their opinion of a brand. Even more respondents – 61% – will simply leave the site/brand, looking elsewhere and abandoning a potential purchase.

How to Bring Humor to Community Management

Convince & Convert

Little Humor Goes A Lot Way Humor is hard to master (Note: Learn from this social pro all about humor!), but don’t let that scare you away from showcasing the more lighthearted side of your brand with community management. Consumers enjoy when a brand can poke a little fun at themselves and make people smile. So, what can you learn from this journey of “shelf discovery”?

Is Your CEO on Facebook Live?

SocialTimes Facebook

The social network added that it now has nearly 100 global business leaders across industries, regions, and enterprise sized organizations using Facebook as a communications channel, and it offered the following statistics: More than 150 million Facebook users are connected to brands from the top 50 companies in the Fortune 500. It’s like a focus group of hundreds of people that I can ask anything of 24 hours a day. Facebook reaches 45 million people per day with business news. 670 million Facebook users are connected to news pages. Richard Edelman , Edelman.

What is Market Research?

Idaconcpts

The main types of qualitative research are focus groups (e.g. Qualitative marketing research stands out from quantitative marketing research in that data is gathered from a small group of respondents and that that data is not put through statistical analysis. The main two types of qualitative research are focus groups and in-depth conversations. Focus Groups.

How Data Is Used to Refine Marketing Messages

Convince & Convert

Then you would launch your campaign—with an overarching theme based on an outdated “brand model”—and the campaign might last for a number of weeks, depending on how much money you had to spend on it. company would focus on innovating one or two products and spend a lot of time researching those products. They’ve grown up in these extremely branded worlds. Crickets. It was fun! You

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The Marketing of Marketing is not Telling Us The Whole Story About Member Research

SocialFish

And we focus far more on data and surveys than we do on qualitative market research. Perhaps you have the tools to segment your audience to figure out who the organization’s biggest champion is, or the biggest user, or most profitable member group. There are many qualitative methods: focus groups, online discussion groups, in-person conversations and phone conversations.

Seven Ways to Use Social Media for Business

Webbiquity SMM

From a pure lead generation / ROI standpoint, this skepticism isn’t entirely unjustified; research from earlier this year showed that branding metrics (increased brand exposure, webs traffic, email subscribers partnerships)—not strict revenue or ROI measures—topped the list of benefits that b2b marketers realized from social media activities. Get ideas for product development.

[VIDEO] Create Your #SocBiz Pilot Program #EmployeeAdvocacy #SocialEmployee

Blue Focus Marketing

At Blue Focus Marketing, we have designed a new consultancy opportunity in order to provide businesses with the know-how to ensure their pilot programs take off. Consider conducting employee surveys that align with brand strategy, employee understanding of mission/vision/values, social media skills inventory, and employee and executive focus groups. Step 1: Listen.

Why is the Customer Experience so Hard to Deliver On?

Direct Marketing Observations

You’d think brands would know what the customer wanted at this stage of the game, right? Could you have actually been getting more out of your brand experiences all this time? Sure, they might have done the occasional test/focus group or survey but those were never a large enough sample size. Customers should not have to compete with a brand. What happened?

8 strategies for Pinterest for business

Janet Fouts

You don’t have to bury your brand identity to do a good job on Pinterest. Here’s a good example of a brand page for Vineyard Brands , a wine importer on Pinterest. If people like what you say they’ll come to you for more focused information for their business. 6. Use Pinterest as a focus group. Pinterest has become a running joke to many. Be subtle.

Words and Pictures – the Batman and Robin of Content Marketing

Waxing UnLyrical

He needs help solving the brand challenge – er crime. There’s always more than the male perspective to consider and some brands still overlook that. Conflict is something many brands find hard to grasp because they don’t want to be associated with negativity. They’ve recently started offering improv focus groups to get a more real reaction to what people are thinking.

Monitoring Your Company’s Brand Online with MutualMind

Bill Hartzer

Have you ever wondered what people are REALLY saying about your brand ? Some people think they can just send out a couple of surveys , or do a few focus groups , and gather all the information they need about the public’s opinion about their products. In layman’s terms, MutualMind helps you make money by helping you guide the public perception of your brand.

Can Ottawa’s NBL franchise recover from a branding disaster?

Sherrilynne Starkie

“We didn’t want to fall into the trap of having a great name and then focus group it to death to the point where you go, ‘Ah, it doesn’t work, let’s go with something safe.’ ”. So says Ken Evraire , the Ottawa branding consultant for Bytown Sports, according to an Ottawa Citizen story last week. And that excitement is what we want to link our brand to.”.

Show 487 - Using Mobile Surveys for Customer Insights

Engaging Brand

The Engaging Brand podcast  covers  social marketing , business ideas and  brand marketing tips. What do they offer your brand? You can read more about Mark''s ideas on Using Mobile Surveys to Gain Customer Insights in this Engaging Brand post. Is mobile market research more independent than customer focus groups? Market research at the point of purchase delivers benefit to the brand - but what is the value to the consumer? The Engaging Brand podcast covers social marketing, business ideas and brand marketing tips. We discuss.

How to Sell Smarter Using Social Insights

Convince & Convert

Social data can be used to discover a brand’s voice, perform market and audience research, and determine how effective a future campaign will be. Forget Focus Groups. This rich source of information comes in handy when you’re looking to generate Word of Mouth about your brand. Your brand could learn a lot from what people are saying about your brand on social.

26 Outstanding LinkedIn Tips and Tactics

Webbiquity SMM

Furthermore, due to its multiple sharing options including buttons, apps, personal updates, company updates, and industry-focused group discussions, LinkedIn is often among the top three or four traffic sources for B2B blogs. How can individuals use LinkedIn most effectively, whether for personal branding, job seeking or networking? Optimizing Your LinkedIn Profile and Use.

How To Gain Consumer Insights That Boost Your Marketing Results

Unspoken

company wishing to establish a brand or sell a product cannot simply conduct a focus group or survey, and say it now has everything it needs to know about consumers. ” They must be involved and included in management decisions, product development strategies, and marketing discussions to ensure that the company remains customer-focused. When sales are dropping, or brand recognition is fading rapidly, consumer insights can be applied to help point a way out of the dark. The drive to gain consumer insights cannot be an occasional endeavor. Ask Why.

Community Manager Appreciation Day: 5 Must-Reads

Firebelly

These folks are critical in the change as companies have moved from the static website to the dynamic human focused social business we’re seeing across every agency. Thomas Spend all the money you want on advertising, on customer satisfaction surveys, on focus groups—your community managers are the people making your brand every day. Below are 5 must-reads. By David B.

#AFFILIATEFORBUSINESS 6 IDEAS Excellent Marketing Resources For Start - Ups, Freelancers, Self - Employed, Small Businesses, Writers, Creative People, SEOs, Technical People, Professionals, NGOs, And Many More

Social Media Network Marketing

#AFFILIATEFORBUSINESS 6 IDEAS Excellent Marketing Resources For Start - Ups, Freelancers, Self - Employed, Small Businesses, Writers, Creative People, SEOs, Technical People, Professionals, NGOs, And Many More Marketing your Business and Brand is very important. Here Brands have events and launch their Products, their 'Sneek Peeks' and 'Premier Previews' is what gets onto TSU. It can be simply about your Brand and Business, it could be about your Hobby, or it could be about SEO and Writing in Freelance World. It does not matter who and what you do. BookMark these. Over 3.5

Touchpoint and Customer Experience Mapping Made Easy

Conversionation

Back in October the company also announced an integration with Facebook so brands can use focus groups on the social network (as many do by the way) to comment on their customer journey maps. I’m not going to write too much about the platform. Example of retention stage touchpoints “This is the age of the customer”. You need to see the world through your customers’ eyes”. 

34 (of the) Best Google+ Tips, Tactics and Guides of 2011

Webbiquity SMM

Getting Your Small Business Ready for Google+ by Blue Focus Marketing. Mark Burgess explains how small business can build trust and creatively use circles on Google+ (“This insight [that people prefer to share specific information with specific groups of friends or followers] led to the creation of Google+ circles, a major differentiator between Google+ and Facebook.  ”).

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6 Reasons Social Media Sucks, But You Need to Use It Anyway

Webbiquity SMM

Ultimately, both sides need to come to an understanding, with management conceding that not all of that peer interaction is a waste of time and employees focusing primarily on achieving business goals through social media activity during work hours. 3. Gone are the days of conducting expensive surveys and focus groups to find out what your prospects are thinking. No question.

The Converged Media Imperative

Geoff Livingston

Yesterday afternoon, the Altimeter Group released a report called “ The Converged Media Imperative: How Brands Must Combine Paid, Owned and Earned Media.” In total, consumers face 3000 daily brand impressions. The report makes a strong call for integration across digital, traditional and earned media, saying that brands that do not integrate are at a disadvantage.

Want to Market Better? Think Like a Consumer

ProBlogger

We employ consumer audits, focus groups, in-house visits, in-depth interviews, and various other techniques to try and understand the consumer’s mind. We focus so much on getting to know the customer that we slowly and surely distance ourselves away from him. Over the years, I have worked with phenomenal people on exceptional brands. How do we fix it? General

Content Strategist vs. Content Analyst

Spin Sucks

Yet we saw countless articles about how this platform could be a break-through, innovative platform for market research and would alleviate costs for on-site focus groups. Alongside a tenacious team of always-thinkers, Otis manages all social and traditional communications initiatives for a variety of CPG brands. Today’s guest post is written by Tim Otis. Fair enough.

Making the Leap: Why Companies Struggle with Social Media

Adam Cohen

The approach was always one-sided, and the feedback loop could be carefully and slowly measured with focus groups and research.  They have a great brand promise around community and customer service, and when they do make the leap they will be unbelievably prepared.  How many customers does your company have?  Simply put, one way is easier, two-way (and multi-way) is hard.