Likeable

SEPTEMBER 24, 2019

For a master class in customer service on social, look no further than Airline Complaint Twitter. Whatever it is about air travel that has the ability to bring out the worst in people, airlines like JetBlue have learned to handle stress-induced vitriol with grace. Staying on the Pulse of Culture.

Twitter 80

Twitter Airlines Aggregator Meme 80

Waxing UnLyrical

MARCH 5, 2011

As is wont when I travel, I get behind on email, Twitter messages, and so on… which would normally send me into a tizzy. Such as: My flights to and from KC were on Southwest Airlines. … not my favorite airline, not least because of the lack of assigned seating. On my flight out, I was in the last boarding group.

Airlines 140

Airlines Hotels Flickr Meeting 140

Twist Image

JULY 11, 2018

Case Two: I'm a 100k traveller on a major airline (this is not to brag, but rather to create context that this brand knows everything about me. I got an email from the airline. With a listing of airline-supported hotels and prices. six pixels group. and I am considered in their top-tier of clients). analytics. .

Airlines 60

Airlines Retail Loyalty Hotels 60

Talkwalker SM

JULY 28, 2016

LifeWellTravelled: Cathay Pacific sets the travel tone. Screenshot from the Facebook account of Brooke Savard, creator of the popular World of Wanderlust travel blog. This success can be partly explained by the continued involvement in the campaign of travel blogger Jessica Stein (2.3

Hashtag 60

Hashtag Industry Campaign Hotels 60

Bare Feet Studios

JULY 2, 2008

Here’s a real life example with several free ideas I have for United Airlines , or any airline really. The Case of the Cancelled Flight Shane and I were booked to travel from DTW to ORD to LAX to HNL on Sunday, June 29th. UA was willing to rebook us on American Airlines, for a flight at 8 p.m.

Airlines 40

Airlines Marketing Travel Hotels 40

Techipedia: Tamar Weinberg

JANUARY 15, 2013

The most successful companies build their products on their purpose, whether it is Southwest Airlines striving to bring affordable air travel to everybody, Apple to create a seamless and stylish user experience, or Dyson to re-invent what we use every day and make it better.

Press Release 192

Press Release Airlines Skills Retail 192

Talkwalker SM

SEPTEMBER 7, 2016

Condé Nast Traveler (@cntraveler). We all need accounts in our Instagram feed that make us feel like we are traveling, even though we’re still sitting in the same office under the same neon light. Screenshot from the Instagram account of Condé Nast Traveler. Screenshot from the Instagram account of Callaway Golf.

Instagram 60

Instagram Brands Sports Travel 60

Akamai Marketing

MARCH 9, 2009

The campaign, a road tour, dubbed the “Spirit of Aloha” includes Hawaiian travel and tourism executives, 3 dancers & 2 musicians on loan from the Polynesian Cultural Center as well as Maui’s Camile Velasco of American Idol fame. The group got lots of together time as they moved along middle America on a 45-foot bus.

Eventful 100

Eventful Tourism Klout Travel 100

Convince & Convert

APRIL 21, 2013

Given my travel schedule and general lack of patience, I don’t watch much live television. Other speakers include executives from Tesco, Target, USAA, Bank of Montreal, United Airlines, Cigna, Jaguar Land Rover, Target and hundreds more. image from BigStock.com. Last night was an exception.

Airlines 134

Airlines Hosting Hotels Banking 134

Twist Image

JUNE 28, 2011

Recently, I was traveling with a well known singer from a rock band (we're still friends). My friend - the rock star - travels infrequently by plane. I'm a loyal customer of the airline. I've had mixed results. We got to the airport and realized that there was an earlier flight. Newsflash: the world is one big pecking order.

Klout 103

Klout Airlines Hotels Influencer 103

Writtent Blog

MAY 25, 2021

Absolu Travel will only meet the cost of reasonable electricity usage for heating. A codeshare agreement is where two or more airlines use the same flight number in a mutually beneficial agreement. This means that passengers can purchase a flight from one airline, using their flight number for a flight on another different airline.

Industry 40

Industry Airlines Microsoft Real Estate 40

Convince & Convert

JUNE 4, 2014

Consider Nuts about Southwest , the Southwest Airlines blog that features employees telling stories from every nook and cranny of the airline’s business. Jay and Jess encourage our participation, and we are a mighty group of eight. With an audience of 1.3 million, the stakes are high. They are impressively high.

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Team Engagement Hubspot Newsletter 160

Convince & Convert

MARCH 31, 2015

I was lucky enough to get into the beta group for Amy from X.ai It totally organizes your entire travel life for you. Plus, the PRO version alerts you to flight changes and other real-time drama, usually before you hear about it from the airline or other company. A remarkable combination of power and ease-of-use. Amy from X.ai

Company 60

Company Products Tools Collaboration 60

Buffer Social

JULY 20, 2017

Businesses and organizations that are succeeding on social media now are the ones providing personalized social experiences to their fans such as KLM Royal Dutch Airlines, NASA, and Airbnb. A company that is at the forefront of this change is KLM Royal Dutch Airlines. A group of U.S. Social media is becoming a conversation.

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Social Media Engagement Brands Airlines 112

Writtent Blog

MAY 27, 2021

8] After the Government lifted the foreign ownership limits on Indian airlines to 49% from the previous 40%, the airline moved to raise funds via an IPO.[31] 34] The airline started its first international, long-haul flight to London in May 2005[35] with two-class Airbus A340-300s sub-leased from South African Airways.[36]

Insurance 40

Insurance Airlines Committee Software 40

ProBlogger

SEPTEMBER 26, 2011

ProBlogger Training Day event speakers Craig Makepeace and Caz Makepeace are travel bloggers who landed a corporate sponsorship deal with a major airline, to cover a high profile international sporting event. Blog: y Travel Blog. Niche and Community: Travelers, world-wide. How do you know if your niche is profitable?

Company 49

Company Travel Airlines Blogger 49

The Realtime Report

OCTOBER 5, 2021

When best friends Michael Watson and Pablo Segarra, both of Puerto Rican descent, were growing up together in the Bronx, New York, they never envisioned spearheading an organization helping Latino Gen X and Gen Z professionals establish closer ties with each other…and their origins through travel, tech, music and other cultural platforms.

Travel 91

Travel Tourism Airlines Film 91

Laurel Papworth

SEPTEMBER 24, 2012

Airline staff greet me by name and not just because I’ve left my conference name tag on my jacket. Not just in Cairns but in any group united by a location, or a purpose or a topic. So when I’m in a new city and looking for a place to eat, I amble down the street to see what I can find.

Retail 80

Retail Social Media Foursquare Badge 80

Twist Image

MARCH 2, 2017

Then, they call their travel agent, discuss flight options for an upcoming conference, write them a cheque and their airline ticket arrives via courier several days later. Here's the current state of those doctors: they finish up at the clinic, hop in their car and drive around until they can find a pay phone.

Pharmaceuticals 40

Pharmaceuticals Research Airlines YouTube 40

Waxing UnLyrical

NOVEMBER 25, 2010

At the time, I was working for an organization headquartered in New York, so I traveled there frequently; as a result, I had a ton of reward points on Amtrak and various hotels. So after some frenetic planning with the pet sitter, making use of airline points and figuring out hotels, we are celebrating Thanksgiving in London, England, today.

Hotels 223

Hotels Class Postrank Energy 223

Buzz Marketing for Technology

JUNE 27, 2008

However, given our new-found ability to connect the two groups through technology and the high stakes involved, its unfortunate that we arent doing more to have joint discussions. Shouldnt there be more discussions happening between the two groups? I suggest that YOU try to connect those groups. bloggers) in both groups.

Project 100

Project Engagement Blogosphere Skills 100

Hootsuite

NOVEMBER 3, 2022

In the past, Gen Z and Millennials have often been grouped together as “digital natives” when it comes to marketing. Airlines aren’t typically known for having a sense of humour, but Ryanair is really bringing the jokes. They’ll also make fun of folks who swear they’ll never fly with the airline. 10/10, Riri.

Airlines 109

Airlines Marketing How To Influencer 109

ProBlogger

APRIL 23, 2018

Publications: Pitch story ideas to industry group publications, too. Virgin Australia Airline features blog content for in-flight entertainment. Join our Facebook group. Today’s episode really came about because Julianna Barnaby from thediscoveriesof.com asked in our Facebook group a question that stimulated it.

How To 50

How To Eventful Collaboration Blogger 50

Buzz Marketing for Technology

JULY 29, 2015

This webinar featured Ira Haberman ( @ irahaberman ) Director of Storytelling at BrainRider, Ned Kumar (@ nedkumar ) Digital Strategist for FedEx and Sean Williams (@ Colorado2NYC ) Consumer Promotions Social Media at JetBlue Airlines. travelers to the Northeast in a snow storm versus one tweet from a single traveler).

Data 100

Data Storify Strategy Airlines 100

Bare Feet Studios

JUNE 7, 2009

The additional collaborators (hotels, Hawaiian Airlines , Avis & the bloggers) all gave from their pockets to support Hawaii tourism – of which they are a vital part. It’s a lot of work for a group of volunteers. There is no Podcamp Hawaii 2009 though – despite the hugely positive response.

Social Media 40

Social Media Tourism Blogger Upcoming 40

Convince & Convert

FEBRUARY 24, 2010

Southwest Airlines has to coordinate its marketing and customer service response, in real-time, create its own content on its blog and Twitter account, while also dealing with the media jackals. Power, Risk & Accountability Today, I gave a presentation to LEAD San Diego, a group of Southern California business leaders.

Compete 116

Compete Conference Organization Social CRM 116

Hootsuite

MAY 16, 2023

That one interaction became a free focus group, advertisement, user-generated content, and customer testimonial. Remember the viral video of security officers dragging a United Airlines customer off of an overbooked plane? Take the Irish leader of low-cost air travel, for example. That’s where social listening comes in.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Sprout Social

MARCH 7, 2017

Recognizing this enormous opportunity and the need to effectively quantify customer service efforts, Sprout worked closely with Twitter in 2016 to integrate Twitter Customer Feedback and provide early access to a select group of Sprout customers. The airline boasts an average customer satisfaction rating on Twitter of 8.8

Twitter 53

Twitter Airlines Aggregator Survey 53

Convince & Convert

AUGUST 10, 2010

Personally, I had a problem with an airline recently. link] Gloria Justice You're reminding me about a time when my only connection with social media was to strongly advise my children NOT (under ANY circumstances) to say anything that could in any way reveal their true identity when traveling internet circles. How can I help you?

Social CRM 134

Social CRM Influencer Klout Social Media 134

Viper Chill

AUGUST 28, 2012

It started as the incredibly true adventures of myself and my husband travelling the canals and bringing up two very young children. My main point is really now trying to find my own group of online friends to click with and help support each other. and have a personal blog called The Real Life of a Narrowboat Wife. – Luke.

Adsense 77

Adsense How To Forums Sites 77

Sprout Social

NOVEMBER 30, 2016

But now it’s not uncommon to see a grouping of Tweets from yesterday scattered among the ones from 30 minutes ago. We're live for the next hour with @peripatetic_ann talking holiday travel & top destinations. For accounts that provide support like Southwest Airlines, you can navigate to the customer support dashboard.

Tips 40

Tips Twitter Template Templates 40

Sprout Social

APRIL 6, 2023

In the case of an airline, between departures, arrivals, potential seating upgrades and a myriad of places to purchase tickets from, there is an almost infinite number of combinations for customer interactions. Travelocity uses a chatbot on its website to help with travel plans.

Marketing 82

Marketing Airlines Conversation Team 82

Hootsuite

AUGUST 11, 2020

For example, travel writer Claudia Laroye ( @thetravellingmom ) includes the keyphrase “travel writer” in her Instagram name, upping the chance she’ll be discovered by those looking for travel content in general and travel writers in particular. Source: @thetravellingmom on Instagram. Tag relevant users.

Instagram 145

Instagram Tips How To Hashtag 145

Hootsuite

OCTOBER 9, 2019

A travel company may want to highlight the attractions of top destinations. Posted by KLM Royal Dutch Airlines on Friday, September 13, 2019. For instance, what is the largest age group? An incentive can mean a few things. Maybe it includes the benefits of membership to your rewards program. Have you heard?

Facebook 111

Facebook HootSuite Discount Airlines 111

Convince & Convert

APRIL 27, 2010

Today, I’ve fortunately been upgraded to first class, which happens infrequently because I travel enough to make it exhausting, but not enough to make it rewarding. Air travel has devolved to the point that it’s essentially a shared national joke, like Trump’s hair or Paris Hilton’s vacuousness.

Social Media 133

Social Media Strategy Airlines Types 133

Writtent Blog

MAY 12, 2021

The deal was reached after three months of negotiations with BA, following the airlines proposals earlier this year to cut 1,255 pilot jobs as a result of the coronavirus pandemic, which has decimated the air travel industry. Further, ODJFS announced child care center ratio and group size will be adjusted as follows.

Template 40

Template Templates Policies Insurance 40

Writtent Blog

MAY 7, 2021

ALIBABA, ALICLOUD, ALIYUN, ALIEXPRESS, ALIMAMA, TAOBAO, TMALL and related icons and logos are registered trade marks or trade marks or service marks of Alibaba Group Holding Limited in various jurisdictions and are protected under applicable copyright, trade mark and other proprietary rights laws ( agreement ).

Energy 40

Energy System Communities Company 40