Convince & Convert

FEBRUARY 23, 2013

” In the study of more than 23,000 customers of 100+ brands, JD Power found that just seven companies were cited by consumers as being particularly adept at both social media marketing and social media customer service: Southwest Airlines. .” A one-pronged approach to social is no longer an option.” Virgin America.

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Convince & Convert

MARCH 31, 2011

Both Kenneth Cole and United Airlines played the Three A’s recovery pretty well: Twit Happens #3 – TMI. A more recent occurrence was from my friend April Riggs, formerly the community manager for Sweet Leaf Tea. April and Sweet Leaf were profiled in my book The NOW Revolution ).

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Convince & Convert

DECEMBER 28, 2011

” Both Kenneth Cole and United Airlines played the Three A’s recovery pretty well: Twit Happens #3 – TMI. A more recent occurrence was from my friend April Riggs, formerly the community manager for Sweet Leaf Tea. April and Sweet Leaf were profiled in my book The NOW Revolution ).

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Buzz Marketing for Technology

JULY 22, 2008

What brought drawing to my attention was a book by Dan Roam I just read called, The Back of the Napkin: Solving Problems and Selling Ideas with Pictures. The idea in the book is to utilize basic drawings to illustrate plans, concepts and complex things in really easy-to-follow ways. Wednesday July 9, noon EST. Hear StartupNationâ??s

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The Realtime Report

JULY 25, 2012

Gatwick Airport recently became the first European airport to use the social network Soundcloud by releasing a series of audio books for kids and parents. According to Gatwick spokesperson Zoë Baker, the new initiative is designed to “embrace social communities and enhance a passenger’s journey as they pass through the airport.”

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Buffer Social

APRIL 24, 2020

To go deeper, books like There is No Planet B: A Handbook for the Make or Break Years , The Human Planet: How We Created the Anthropocene , and online courses like the Carbon Literacy course can equip us with the facts, language and practical steps to take action. Join a community or start one. Your voice matters.

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Waxing UnLyrical

NOVEMBER 25, 2010

Ever budget-conscious, I booked what I thought was a great hotel, using my points… right in the heart of Times Square. So after some frenetic planning with the pet sitter, making use of airline points and figuring out hotels, we are celebrating Thanksgiving in London, England, today. Read Me On BNET Watch Me In Action Book Me!

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Laurel Papworth

JANUARY 14, 2010

Interesting to juxtapose them against the reality of our booking with Discover Australia and staying at the York Fairmont in the Blue Mountains. Next time I will book direct with the hotel and check FIRST that what they advertise “free internet&# doesn’t come with such ridiculous marketing spin. Aaah Holidays.

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Kikolani

JUNE 18, 2016

He is the co-author of several bestselling books including Buyer Legends: The Executive Storyteller’s Guide , Always Be Testing , Call to Action: Secret Formulas to Improve Online Results , and Waiting for Your Cat to Bark? You’ll be given immediate access to a community of students and instructors to engage with.

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Buzz Marketing for Technology

JUNE 27, 2008

The official blog for the Future of Work Community. Our goal is to foster community, conversation, and mutual learning about the future of work and the forces driving change. Book Reviews. Communities and Economic Development. Community Development. Future of Work Community News. The Future of Work Weblog.

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The Marketing Blog

DECEMBER 8, 2007

Share this: StumbleUpon Digg Reddit 2 Comments Filed under Public Relations 2 Comments make my trip January 3, 2008 at 1:30 pm my name is ram mohan, i was searching for good websites on google, this site is providing good cheap air fares on doemstic airlines. Reply Mark December 20, 2007 at 4:11 pm I’m currently looking at web 2.0

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Convince & Convert

AUGUST 2, 2012

I get the quarterly digest book and the whole thing. And our buddy Jim Kukral at digitalbooklaunch.com , who in addition to helping authors get their books published digitally is our erstwhile co-host and fill-in guy here on Social Pros. Jay : Well, just about anything published on grantland.com is about my favorite thing ever.

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ProBlogger

JANUARY 30, 2011

Another agreed, “I would love to read this book. Maybe I can count it as one of the many books I resolve to read this year.”. Yet, after the contest ended and the book was awarded, some readers suddenly didn’t want the book; or, more accurately, they didn’t want to pay for it. ,” said one reader. How ‘bout this car?

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Bare Feet Studios

OCTOBER 1, 2008

We will have three guest speakers from the mainland, sharing case studies from companies like Dell, Southwest Airlines, and Cisco who are using social communities online for internal and external customers. We in Hawaii have unique challenges and opportunities for using tools such as Facebook, Twitter, YouTube, etc.

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Sprout Social

JULY 18, 2023

New protocol challenged restaurants, bars, hotels, resorts, airlines, event spaces and tourism agencies to rethink how they connect with their audiences. Experimenting with these formats puts hospitality brands at an advantage, allowing followers to see places and experiences firsthand before booking a trip.

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Bare Feet Studios

MARCH 21, 2010

Polly created a community fundraising event that all of us can support with very little effort while generating a high return – in fact less than two (2!) It was only a matter of weeks before we saw some former donors to Hawaii Foodbank standing in food lines when Aloha Airlines closed their doors. minutes of your time.

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Bare Feet Studios

JANUARY 4, 2010

One of the first goals we had was to get the word out in the community about our organization. They then build housing, gardens, arts centers, and wheelchair ramps in the community. I invite you to connect with them and help us support their ongoing accomplishments to the community of Hana! Ma Ka Hana Ka ?Ike

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Convince & Convert

APRIL 12, 2012

At this point, everybody has complained about every airline imaginable, and they’ve had the worst experience imaginable with Delta, United, American, you name it. The goal of a community manager might be just to manufacture enough good to cover up the inevitable bad that pops up. What do you think about that? What inspires you?

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Bare Feet Studios

SEPTEMBER 8, 2010

Read this (with a British accent) from JetBlue Corporate Commercialization Officer Robin Hayes: “I think it’s fair to say we were gobsmacked with the success of All You Can Jet,&# says Robin Hayes, the airline’s chief commercial officer. “I would describe that as a nonstop party. Too bad they don’t fly to Hawai?i…

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Viper Chill

AUGUST 28, 2012

You need to learn the theory of it all which might involve reading other blogs and books that you like. The difference is that it may be a lot harder, and take a while longer, to find those 5,000 people and introduce them to your community. Are there popular books on Amazon / Barnes & Noble websites about the niche.

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Techipedia: Tamar Weinberg

DECEMBER 1, 2010

There’s more to be done, such as listening to your community and actually speaking amongst them (and not just at them). Chase Bank ran its Chase Community Giving project which brought awareness to its brand while also encouraging you to vote for your favorite charity who would receive up to $1 million in funding. Like this post?

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Convince & Convert

AUGUST 10, 2010

Personally, I had a problem with an airline recently. Hope the book writing is going well! We're in the final edits of the book now, so I can't complain about that at all. We're in the final edits of the book now, so I can't complain about that at all. I called and emailed, and received no response.

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Convince & Convert

FEBRUARY 24, 2010

Southwest Airlines has to coordinate its marketing and customer service response, in real-time, create its own content on its blog and Twitter account, while also dealing with the media jackals. Now, he tweeted it to his 1.6 million followers, and it becomes a national incident in minutes. How can I help you?

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Bare Feet Studios

FEBRUARY 9, 2009

Airlines, hotels, and rental car agencies charge a lot more for weekdays than weekends, as they have a captive customer for one and they know that companies are theoretically making money off of their use of said services. Traditionally, people charge businesses more because there is a profit-making agenda on the table.

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Convince & Convert

JULY 8, 2016

Today, we’re welcoming Convince & Convert’s Community Manager, Christin Kardos. As Community Manager, Christin is a wizard at engaging Convince & Convert’s audience via social media. Today, she’ll share how she does it all, plus the skills every great community manager needs. I’m Christin.

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Convince & Convert

APRIL 28, 2010

Would the VP of Customer Satisfaction of Southwest Airlines have called Kevin Smith at home (after he was kicked off a plane for being too portly), if Kevin Smith did NOT have 1.6 Fly more miles, get priority seating on an airline. million followers on Twitter? The reality is, there’s never been a level playing field.

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Bare Feet Studios

JUNE 7, 2009

The additional collaborators (hotels, Hawaiian Airlines , Avis & the bloggers) all gave from their pockets to support Hawaii tourism – of which they are a vital part. I personally logged over 200 hours of my time producing the event – 100% volunteer for this community service.

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ProBlogger

DECEMBER 13, 2013

I can’t tell you how many times I’ve had ideas for books, movies, products, or services that took my excitement to the edge of the stratosphere. Was my book horrible? I set huge expectations, relatively speaking, and did very little ground work to get my book noticed. This time, I gave away thousands of copies of the books.

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Convince & Convert

MAY 3, 2012

Jim Kukral of Digital Book Launch. If you have a high Klout score, you could get perks from American Airlines, or whatever, and they think, oh high Klout means that person is better. Off the top of your head, give us two or three people you’re reading, books you’re reading, things that are making you think online.

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ProBlogger

JULY 1, 2012

Companies like Wal-Mart, Southwest Airlines, Charles Schwab, and BMW are all purpose-driven. For instance: When an unknown author named Tim Ferriss decided to promote his book, he focused his efforts. He called successful authors and asked them how they promoted their books. According to Jobs: “Apple was in serious trouble.

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Writtent Blog

MAY 4, 2021

ONA is the union representing more than 68,000 registered nurses and health-care professionals, as well as more than 18,000 nursing student affiliates, providing care in hospitals, long-term care facilities, public health, the community, clinics and industry. Airlines have previously complained about the restrictive UK-India bilateral.

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Writtent Blog

MAY 5, 2021

What happens to my booking if the billing agreement was cancelled?Dont Dont worry – your booking remains unaffected and you can view your booking details by logging into Manage my booking. So, Jet Airways bankruptcy opened a gap where suddenly airlines could take up their profitable routes ( link ).

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Convince & Convert

JUNE 8, 2010

million times, and takes United Airlines out behind the woodshed for a musical ass-kicking. And while Carroll’s demonstration of the power of a single, scorned customer will populate business text books for decades, there’s another, better angle to the story. Useful and appropriate. How can I help you?

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Koka Sexton

MARCH 24, 2009

Created by Federated Media, in partnership with Microsoft, ExecTweets is a platform that aggregates the tweets of top business execs and empowers the community to surface the most insightful, business-related tweets. ExecTweets is a resource to help you find and follow the top business executives on Twitter. Use wp_list_categories() instead.

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Koka Sexton

MARCH 24, 2009

Created by Federated Media, in partnership with Microsoft, ExecTweets is a platform that aggregates the tweets of top business execs and empowers the community to surface the most insightful, business-related tweets. ExecTweets is a resource to help you find and follow the top business executives on Twitter. Use wp_list_categories() instead.

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Hootsuite

AUGUST 11, 2020

And that won’t help you build a meaningful, engaged community on Instagram. I’ve also booked a refresher course on bullet journaling with @cateh_inc for next week. Engage with existing communities. Like all social media networks, Instagram is about the communities built within it. – A copy of Annika's new book?

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Convince & Convert

APRIL 27, 2010

And, historically I have often cited US Airways as an example of a company that I would avoid at all costs (quite literally, I would be willing to pay more to fly any other airline because of how terrible my experiences have been). I could write a whole book around the Randy experience. Storytelling. Volunteer Marketers. Humanization.

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