Remove 2009 Remove Communities Remove Loyalty Remove Marketing
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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. They entice higher brand loyalty by enhancing ‘insider’ status. It’s Worked Before.

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Big data: seeing the forest and the trees

Sherrilynne Starkie

English: CBC Radio personality Nora Young at the Northern Voice 2009 conference in Vancouver, B.C., Big data matters to you as humans and a community and as a marketer,” Young told the audience of senior marketing strategists. Young concluded, “It’s a culture of shared contact between organizations and their communities.

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Social Networking For a Cause: The Power of Online Communities

Saying It Social

Saying It Social Your Social Media Marketing Resource Home About Polls Our Services Testimonials Social Networking For a Cause: The Power of Online Communities I’d like to use this blog post to step out of our social-networking-for-business mentality and talk a little bit about using social networking for special causes.

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The Big(ger) Marketing Shift

Twist Image

If there are a few things that are certain in Marketing, it is that we are seeing a ton of new tactics enter the fray, we have more data on these new tactics than ever before, and it's fairly difficult to pull back and see the bigger picture. If I Blog, then you comment and I respond, that's not community. That's engagement.

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Panel: Brand Management in the Social Media Jungle

Socialized

I’ll be participating Wednesday, September 23, 2009 from 8:30 AM - 12:00 PM (PT) in a panel discussion titled Brand Management in the Social Media Jungle. September 23, 2009 from 8:30 AM - 12:00 PM (PT). We’ll talk about the opportunities and risks of managing a brand in the world of social media. Redwood City, CA.

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Social Networking Online and Non-Profit Organizations | Freelance.

Freelance Social Media

According to the Nonprofit Social Network Survey conducted in March 2009 by NTEN, Common Knowledge, and ThePort, social networking has become an increasingly important part of nonprofits’ online strategy. YouTube (46.5%) and Twitter (43.2%) were cited as alternate social networking tools.

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The Rise of “Open Business”

Convince & Convert

Welcome to the new world of customer service, brand management, and social marketing. Becoming a “talkable” brand begins by gaining customer loyalty through the four pillars of open business: Trust, Transparency, Authenticity, and Intent. Marketers used to define brands. Transparency. Authenticity.