Firebelly

NOVEMBER 15, 2012

Today’s article is a guest post by Dennis Yu, an international speaker and author on search engine marketing and Facebook marketing. Worse, I somehow lost my credit card between the airport and the hotel. The clerk wouldn’t let me check-in, citing hotel policy. account=hotels&page=industry.

Social Media 241

Social Media Hotels Retail Airlines 241

Twist Image

APRIL 17, 2012

" The social web turns out to be an engine of word of mouth marketing unlike one we have ever seen before (no big surprise there). Scaling your social media efforts back is the best way to scale them for true growth. A social business is a sharing business. social business. social crm.

Wiki 102

Wiki Hotels Social CRM Retail 102

Convince & Convert

FEBRUARY 24, 2010

If you’re not willing to listen to what your customers are telling you, when they are clearly using social media (especially Twitter) as the new 1-800 number, then you have a problem with your corporate culture that social media can’t fix.

Compete 115

Compete Conference Organization Social CRM 115

Convince & Convert

JULY 28, 2010

Four high-rise hotels surround Starbucks like castle ramparts, each filled with caffeine-crazed travelers. At least 50% of all hotel rooms (hundreds) have windows that look out directly on the Starbucks roof logo. If you have a search engine on your website, look at a report that shows what people type into that box.

Social Media 148

Social Media Strategy Consultant B2B 148

Convince & Convert

SEPTEMBER 21, 2010

link] Travel Trends – Social Fallacies, Smaller DMOs, Leading Hotels, Benchmarking, Disneyland Gets twitterjacked « Travel 2.0 [.] link] Social Media Myths and Reality » The Buzz Bin [.] &# And I reply, “I don’t build web sites. I market them.&# People tend to think they’re one in the same.

Social Media 149

Social Media Strategy Consultant Web 2.0 149