Proactive Report

JULY 3, 2011

Social media has extended the reach and influence of your stakeholders – they’re on Facebook, Twitter and LinkedIn and they’re connecting to each other. The Social Graph is the representation of our relationships. What is new is how connected we are and how fast the information moves along the social graph.

Social Graph 104

Social Graph Hubspot StumbleUpon Digg 104

BeingOptimist

AUGUST 16, 2022

This HR employee software enables businesses to track, evaluate, and engage current and potential customers through social media. Modern businesses are actively using social media for recruiting professionals. Buddy is a resource that helps managers and HR marketers develop a social marketing strategy.

Software 52

Software Jive Telligent System 52

Proactive Report

OCTOBER 30, 2011

Dell recently commissioned Forrester to do some research on the impact of responding to customers and they found that those with a listening and digital engagement initiative are rewarded with improved customer satisfaction scores, loyalty and brand metrics. (No It pays to map your social graph. No big surprise there!).

Social Media 95

Social Media Retail Airlines Social Graph 95

Mindjumpers

DECEMBER 19, 2012

Data from the report was gathered during the period from August to October this year, where 475 companies based on the 2012 Internet Retailer Top 500 and Second 500 were involved. Customer Survey. A survey among 1,819 U.S. 43 % of survey participants have asked their Facebook friends for advice before buying a product.

Report 242

Report Retail Survey Social Graph 242

Webbiquity SMM

APRIL 9, 2012

Nothing replaces real social media engagement of course, but used carefully and in conjunction with real-time monitoring, automation tools like this do have their place. Storefront Social. A social media analytics and engagement tool that incorporates search, analytics and engagement capabilities.

Review 200

Review Tools Social Media Klout 200