article thumbnail

Social media: the ultimate skills cheat sheet

Sherrilynne Starkie

Conduct stakeholder/key informant interviews and focus groups, interpret survey and poll data, document reviews. Analytics The tools that support analysis Google analytics, QuickSprout, KissMetrics, Brandwatch, Moz, Cision, Trackur, Sysomos, Simply Measured, more. Community Management. Research Skills. Strategy Development.

Skills 334
article thumbnail

Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

Cheers, Sheldon, community manager for Sysomos [link] 40deuce I agree that influence mining will definitely be a huge thing in the next year or so. It's this public documentation of a company's failures and the corresponding brand damage that is making social media into a customer service channel. Of course not.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

McLuhan, Socrates and Edith Wharton On Social Media

Socialized

More advanced software tools from companies like Radian6, Sysomos, and BuzzLogic and others are helping larger organizations better understand the full impact of their social media initiatives, but this is an emerging area and one that remains a challenge for many companies. Traditional web metrics like page views, site visits, etc.,

article thumbnail

No, You Can't Automate Social Media!

Techipedia: Tamar Weinberg

Someone, though, recognized the content and reported it to the original blogger who rallied his audience and successfully had this original blogger amend his document. People are flocking to sites like Twitter and Facebook and other communities because they are online communities where they can learn from and hang out with their peers.