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Link Love Monthly: Best of March 2011

SocialFish

MIT Media Lab Identity, 2011 from readyletsgo on Vimeo. It’s Time to Call the Social CRM Bluff (Full Frontal ROI). Things Companies Don’t Want to Hear about Social Media (Sysomos). 8 Signs You Have Outgrown Your Online Community Platform (Socious Member Engagement Blog). The Fantastic Five GIS Tools for Nonprofits (NTEN).

Sysomos 162
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Why Customer Service Should Be in Your Social Media Marketing Strategy

Techipedia: Tamar Weinberg

Social media, quite simply, relates to the usage of content created by easily accessible publishing technologies (social media sites such as Facebook or Twitter, photo publishing sites such as Flickr, video sites like YouTube and Vimeo) that is generated by the hundreds of millions of consumers utilizing these technologies.

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Social Media Strategy? Think Like a Reporter

Webbiquity SMM

In all but the smallest companies, there are often multiple individuals tweeting, networking and even contributing to the company blog. Update your company’s Facebook page? In general, more is better, and most companies could probably benefit from greater social media activity, not less. Who else will be involved?

Report 191
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14 Things I Think I Think About Social Media

Convince & Convert

Stelzner on Vimeo. Create a social media steering group (cross-functional) for your company. Social media is fueled by passion, and too many companies try to take elements of their company that aren’t passion-worthy, and attempt to build a social media program around it. Facebook fan pages are email newsletters 2.0

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The “Getting Started with Government 2.0” Guide | Social Media.

Social Media Strategery

Web 2.0 … The Machine is Us/ing Us by Michael Wesch Don’t try to be a social media guru like this guy (Warning: NSFW language) Social Media ROI by Socialnomics – wondering whether social media is worth the effort? Become Part of the Online Community Get on LinkedIn. community as Gov 2.0 Watch this video to see why it is.

Gov 2.0 138