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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

Integrated paid and organic: We continue to work on ways to create a seamless experience for managing paid campaigns and organic content together from within Hootsuite. And, with both customers and reps working remotely, brands suddenly need more out of their customer service tools. Brand Growth (impressions). Making admin easy.

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Five Social Media Predictions for 2010

Socialized

Location-based applications like Foursquare and Brightkite will not be the darlings of social media as some predict, but will instead turn into features and dissolve into general social networks like Facebook and Twitter. Twitter recently rolled out its Geotagging capability on a limited basis. PowerPoint is ubiquitous.

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The FASTForward Blog " Managing Personal Knowledge: Setting a Foundation for Transformation? : Enterprise 2.0 Blog: News, Coverage, and Commentary

Buzz Marketing for Technology

Will they freely submit to such structured information environments as those provided by SAP and Oracle, content and knowledge management systems, and communication by email? New Open FAST-SharePoint Search Bits Post @ MSFT Codeplex. Personal Branding. SharePoint. Fast Forward Summit Notes รข?? Andrew McAfee. Euan Semple.

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Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

A platform should have an extensibility model, a content management model, a user profiling/membership model, a rating/reputation system (for content and authors), and registration system, etc, etc, etc…you get the idea. I spent a long time in a very large brand. I think the same is true for the bevy of social tools.

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Social Pros Podcast โ€“ Justin Levy, Citrix Online

Convince & Convert

I got into it on a blog last night and the comments with somebody who wrote a blog post about social media “experts” ruining the ethos of Pinterest by posting social media-related content and infographics and things like that. You have email subject line testing, you have tweet timing and content testing. Jay : Sure.

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Building Your Business With Internal Collaboration

Convince & Convert

Like duplication of content issues, employees that aren’t. going to position it, how you’re going to brand it and market it. amazing, and SharePoint, it’s all together.” Jay: Almost like the way Facebook does today right? got a tag,” but then you go onto Facebook and that’s where you.