Keyhole.co

MARCH 30, 2023

Well, all your worries point to one solution— brand monitoring! What is brand monitoring? Brand monitoring is when businesses keep an eye on what people say about them online, especially on social media. For example, a fast-food restaurant opens near you, and they start social media marketing aggressively.

Brand Monitoring 52

Brand Monitoring Reputation Brands Sentiment 52

Webbiquity SMM

JANUARY 23, 2024

Image credit: Mohammad Metri on Unsplash Effective customer retention methods can enhance loyalty and generate better word-of-mouth advocacy, ultimately boosting profits. In software development, for example, that means prioritizing new features requested by existing users over new functionality that may (or may not) help win more new deals.

Sentiment 142

Sentiment How To Analysis Trends 142

Sprout Social

JANUARY 10, 2024

Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. For example, Southwest Airlines’ quick response to a customer complaint about a long bag check line reassured the unhappy client they were committed to serving them as quickly as possible.

Reputation 101

Reputation System Brands Knowledge Base 101

Keyhole.co

OCTOBER 21, 2023

Brand custodians: Protect your brand’s reputation and foster enduring brand loyalty. Various forms of social media monitoring The task of social media monitoring is not universally applicable. Brand monitoring: Monitor the conversation about your brand on social media.

Social Media 52

Social Media Sentiment Reputation Analysis 52

Keyhole.co

MAY 24, 2023

You find out that a competitor is offering a loyalty program that’s really popular with customers. For example, if you spot your competitor getting loads of engagement on their Instagram Stories, try experimenting with similar content types to see if it resonates with your audience. Notice a particular hashtag is trending?

Analysis 52

Analysis Types Tools Price 52