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Ultimate Brand Monitoring Guide For Tracking Online Reputation?

Keyhole.co

We don’t have the luxury of watching out for every notification. Well, all your worries point to one solution— brand monitoring! What is brand monitoring? Brand monitoring is when businesses keep an eye on what people say about them online, especially on social media.

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The 9 best reputation management services for your brand in 2024

Sprout Social

Whether it’s an unfavorable comment, review, social media post or press mention, without action, these incidents can spread like wildfire online and become a full-blown PR crisis. These services help people monitor and improve their online reputation and quickly respond to negative feedback or other reputational threats.

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How to create a complaint management system to protect your brand reputation

Sprout Social

Identify repeat problems Complaint management systems allow users to zoom out and identify patterns and repeated issues by organizing complaints in a centralized place. For example, social listening tools powered by conversational analytics help brands monitor hashtags and feedback to quickly identify negative comments and respond.

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8 Best Google Alerts Alternatives For Brand Mentions And Industry News

Keyhole.co

Uncover trends , identify patterns, and gain valuable insights for strategic decision-making. Monitor your own brand’s online presence while keeping a watchful eye on your competitors. Mention Pricing: $49 – $179 per month Mention is a decent alternative to Google Alerts for monitoring online mentions.

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Everything You Need To Know About Social Media Monitoring

Keyhole.co

Various forms of social media monitoring The task of social media monitoring is not universally applicable. Brand monitoring: Monitor the conversation about your brand on social media. Competitor monitoring: See your rivals from the other side of the fence.

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Social listening: Your launchpad to success on social media

Sprout Social

Which types of content do people share about my brand? Frequent social listening provides a pulse on common customer questions, comments and complaints. Not to mention demographics and general sentiment around your brand. . Read between the lines of positive and negative comments. Our suggestion?