Convince & Convert

MARCH 3, 2010

Combined with the new geo-targeted social interaction tools like Foursquare and Gowalla, and the just over the horizon technology of QR codes , social graph portability and the “site-less&# Web (as Paul Gillin calls it ) is an area that smart agencies need to know now. The game is going to change in a big way very soon.

Social Media 122

Social Media Strategy CoTweet CoTweet 122

Akamai Marketing

NOVEMBER 22, 2011

But for $92/year it wasn’t breaking the bank either. ” Well, either my blog has some pull, or the survey they sent over the summer was put to good use because Sprout Social is growing up. I think its headed into the social CRM space, which we desperately need in the smaller-than-enterprise world.

Tools 149

Tools Social CRM Comparison HootSuite 149

Convince & Convert

APRIL 22, 2010

Social CRM The new telephone. “Social media&# will change customer service more acutely than it will change marketing. Social CRM (customer relationship management) is the emerging discipline of providing personalized helpful, meaningful service and support using social channels like Twitter (and increasingly, Facebook ).

Social Media 129

Social Media Social CRM Loyalty Web 2.0 129

Convince & Convert

SEPTEMBER 21, 2010

I’ve tried Foursquare , too. I also use Foursquare on the Blackberry. link] [link] Ken Banks The 39 Social Media Tools I’ll Use Today Revisited [link] Powerful A Must-Read! link] Social Media The 39 Social Media Tools I’ll Use Today Revisited [link] Powerful A Must-Read! 39 Soical Media Tools.

Social Media 167

Social Media Strategy Consultant Tweetdeck 167

Techipedia: Tamar Weinberg

JUNE 23, 2010

Facebook collects more data voluntarily from users than banks do, often information that can be used for Identity Theft. And he wants that kind of technology in a foursquare type of app. That’s what Social CRM systems are trying to solve. Right to appeal: Allow me to appeal punitive actions.

Facebook 268

Facebook SEO Policies Groups 268

Convince & Convert

JUNE 16, 2010

The Secret Sauce Is Relevance I’m noticing common themes among social media successes like BBVA bank. USAA Bank already knew that customers were using technology to make their “banking lives&# more productive. They focus on fostering customer behaviors that lead to profitability.

Social Media 120

Social Media Strategy Mobile Consultant 120