Oktopost

MAY 12, 2021

Two out of every three customers will choose to purchase from a company where they feel they have brand loyalty. For B2B companies, earning loyalty from your brand community can win you repeat business and generate a pipeline of trusted referrals. Look at Starbucks’ customer loyalty rewards program. So, how do you do that?

B2B 121

B2B Communities Brands Loyalty 121

Convince & Convert

SEPTEMBER 21, 2010

It’s about having a strategy for making your company or organization more like a person and less like a machine. IMO until these companies get their heads and strategies around social media as customer intimacy model rather than a content distribution channel they will continue to struggle with the medium. Leave a comment please.

Social Media 151

Social Media Strategy Consultant Web 2.0 151

Convince & Convert

APRIL 28, 2010

Look to Yelp and Forums When you get beyond social networks, the heaviest concentration of influential impressions is on ratings and reviews sites (32%), followed by discussion boards/forums at 29%. Someone in your company should be assigned to monitor and respond to ALL reviews and forum posts , positive or negative.

Social Media 149

Social Media Strategy Influencer Social CRM 149

Laurel Papworth

JUNE 16, 2010

CMS : get karma points AFTER you upload your avatar photo. Buddypress forum karma points. If we give points to customers for loyalty and service in ecommerce systems why can’t we reward employees for the same behaviours? social scorecard and social media karma is a post from: Laurel Papworth- Social Network Strategy.

Badge 108

Badge Sharepoint Social Media Foursquare 108

Viper Chill

APRIL 26, 2010

Create a network where you can share ideas, brainstorm content strategies and develop a comment strategy. Forums Message boards are really the first internet form of social media, after IRC. An earnest desire to help others and be with like-minded people is the key to driving traffic from forums. Home What the F ?

Social Media 80

Social Media Strategy Digg Forums 80

Convince & Convert

SEPTEMBER 23, 2010

It works for forums and discussion boards, too. Patrick O’Keefe talk about it in his excellent book Managing Online Forums (I reviewed it here ). On days with big deadlines, I have to acknowledge that the needs my in-the-flesh clients may have to trump my friends-in-avatar-only for a day. You can’t have it both ways.

Social Media 148

Social Media Strategy Energy Consultant 148

Hootsuite

MARCH 31, 2020

Bonus: Get the step-by-step social media strategy guide with pro tips on how to grow your social media presence. —A—. An avatar is a visual representation of a person for use in digital contexts. On social media, the term “avatar” also refers to your profile picture—the image that represents you on the platform. Engagement.

List 145

List Social Media HootSuite URL 145