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10 New Retails Trends You Need to Know for 2023

Hootsuite

Two retail trends that every business can count on in 2023 are change and innovation. Online and in-person retail is moving faster than ever. Businesses need to stay on top of retail trends that will impact their success in order to get ahead of the curve. Embracing that change will help retailers thrive this year and beyond.

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Everything You Need to Know About Ecommerce Chatbots in 2022

Hootsuite

This is thanks to increasing online purchases and the growth of omnichannel retail. Gartner predicts chatbots will be the main customer service tool for 25% of companies by 2027. Chatbots save retailers time and money by allowing them to customers at any time. This is a major time and money-saver for online retailers.

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Social Commerce: How Social Media Is Changing the Online Shopping Experience

Later

billion by 2027. . of all retail e-commerce sales in the US in 2021 — a whopping $36.09 Social commerce — the process of selling products directly on social media — is revolutionizing the e-commerce industry. . In fact, the global social commerce market is estimated at $89.4 billion right now, and set to reach $604.5