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Stop, Look and Listen

Waxing UnLyrical

Here’s a look at the Flickr set of our trip : Created with Admarket’s flickrSLiDR. But the one thing that I can tell you, is that if you just stop, look and listen, you will come away with so much. Stop, look and listen. ” This year, my words are stop, look , and listen.

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How to Find Your Audience on Social Media

Social Media Strategies Summit

You spend time planning and creating content for multiple social media platforms. The last thing you want is for all those posts to be seen by the wrong people — those with little or no interest in the product or service you sell. This is a massive issue for many brands. Sound familiar? Have you already developed buyer personas for your business?

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The Decision Journey: New Insights from Reddit Research

Convince & Convert

The goal of the subreddit is exactly what it sounds like: to stop the endless switching cycle and find a product I can have for life. The goal of the subreddit is exactly what it sounds like: to stop the endless switching cycle and find a product I can have for life. And yet, if you can get them to be loyal, it is incredibly valuable.

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For financial services brands, social media is a risk mitigation friend—not foe

Sprout Social

Stop a crisis in its tracks with social listening Customer sentiment can change overnight. By employing brand safety tools like social listening, teams can jump into action at the first sign of trouble. That’s why social listening is the most valuable way to mitigate risk.

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Rethinking the influencer-brand relationship

Sprout Social

Think about the last time you saw a post from an influencer that made you stop scrolling. Use authenticity as a main driver Consumers are looking for authentic content, and activating the right partners builds trust and connection with audiences. What is an influencer-brand partnership? Several had never been on a brand trip before.

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Best Practices for Using Social Media Listening to Improve Your Marketing Strategy

Social Media Strategies Summit

Want to know why social media listening should absolutely, 100% be part of your marketing plans right now? Social media listening is the same as this but on a massive scale. What Exactly is Social Media Listening (& Why Should I Care)? 3 Examples of Social Media Listening in Action. Well, let me give you an example.

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‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Before we move into how to mobilize your company to provide extraordinary social customer care, this is a great time to remind everyone reading that social media community managers are grappling with burnout: The faucet never stops. Ideally, integrate your customer service team directly into your social listening inboxes. .