SocialFish

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10 Reasons to Have a Social Media Response Triage Flowchart

SocialFish

We do a lot of work with associations to help them develop what we call social media triage (or escalation or response) charts. 2) Social media triage goes hand in hand with a crisis communications plan, but doesn’t replace it. 5) A triage chart is a concrete way to show staff how your social media policy works.

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Social Media and Governance

SocialFish

A lot of the work Lindy and I do is about “social media governance&# – specifically, helping organizations set up the internal processes and structures necessary to do social media management work strategically. Tags: Featured Presentations governance. Board source.

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Who does social media for your association?

SocialFish

I just noticed it’s been eight months since our Social Media Managers interview series ended. we’ve added a Social Media Mavens group to YAP, for anyone doing the work of social media for their orgs. Who does social media for your association? One person or several?

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More business social media than you can shake a stick at

SocialFish

We’re honored to have been invited to be included on Social Media Informer , a brand spankin’ new social media blog aggregation site that showcases lots of great content specific to social media for business. Tags: Featured Uncategorized blogging social media. Check it out!

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Looking for info on social media consulting fees?

SocialFish

If you’re working on your social media budget for 2011, and looking for information on social media consulting fees, Mack Collier has a good updated list of what social media consultants charge for various services. Most Charge – $3,000-$6,000 a month. Most Charge – $2,000-$5,000.

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The State of Social Media for Business

SocialFish

I’ve been reading a few posts recently about the state of social media for business (a.k.a. And here’s a post from Jay Baer on SmartBrief on Social Media on why 2011 will be the year of social-media convergence and, also from SBOSM, the r esults of their own survey report on the state of social media for business.

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A social media analogy for golfers

SocialFish

Anyway, since so many executives play golf, and it’s our job to communicate the value of social media to them, I figured I’d share an analogy I like to use. Social media is like a putter. . “Grip it and rip it,&# means hit it as hard and as long as you can. Three-putt = bad. Hole-in-one = awesome.