There is, put simply, only one book I would demand a community manager has read. There simply isn’t a better book out there about how to handle diverse and difficult people. Bonus: You can read the summary on Wikipedia , but this doesn’t nearly do the book justice It was first published in 1937 and has sold almost 17m copies worldwide. How to win friends and influence people. If you haven’t read it yet, I suggest you make it your new year’s resolution to do so. MORE >>

Personal KM; KM Business Case; KM, culture and compromise; KM Books Wiki. KM Question, Blog, Link, and Book of the Week. KM Book of the Week. KM Books Wiki created by Matt Moore. This is a wiki page for annotating and discussing your favorite books related to Knowledge Management. Recommended Books. Denhams 5 KM books to pitch. Gurteen KM Book List. Wikipedia KM Entry: Further Reading. Stan Garfields KM Book List. Verna Allee: Recommended Books. HP Communities. » Contact HP. United States-English. All of HP. MORE >>

How To Get Celebrities To Tweet You 54 Image via Wikipedia I never joined Twitter to Tweet with celebrities and even now, two years after joining, it’s a small part of why I love Twitter so much. am now tweeting regularly with @DrPerricone the leader in the skin care field, my mentor and the author of the books I based my entire business on~! often Tweet a lot. YouTube celeb Mr. Chi City ( @MrChiCity33 ) and many others including people that I am a huge fan of but aren’t so well known. The celebrities are often not the ones Tweeting links to new content. Embarrassing. MORE >>

As she notes in her introduction, Li’s book is organized around four main themes: Research: start by using search and social media monitoring tools to discover where your customers and prospects are congregating. Li really “gets&# social media from the social, search and business perspectives, and this shows throughout the book. Wikis (Wikipedia, hundreds of specific topic-focused wikis). Her detailed descriptions of what can be measured on each type of social media site alone is worth the price of the book (at least). Instead, they want to connect. MORE >>

According to wikipedia: “Dunbar’s number is a theoretical cognitive limit to the number of people with whom one can maintain stable social relationships. recently finished reading Morten Hansen’s fantastic book on Collaboration in which he states that the real value of collaboration and of networks doesn’t come from strong relationships and networks but from weak one’s.  You can have thousands of names in your digital address book, but you text with just six or maybe 10. Weak ties re also good because they take less time.  Your thoughts? MORE >>