SocialFish

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Social Organizations Make Mistakes

SocialFish

Back in February I talked about the role of learning in social organizations , which is critical. It still amazes me how few organizations have cultures that can accomplish that seemingly simple task of translating new information into new action. Being wrong is human, but somehow not permitted in our organizations.

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Small Staff Organizations and Open Community

SocialFish

Memberclicks’ blog, which provides resources and information specifically for small staff associations. Your Open Community, which we define as your people who are bonded by what your organization represents and care enough to talk to each other (hopefully about you!) Who should take part?

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Need blogging inspiration to start off 2011 with a bang?

SocialFish

Sometimes all you need is a little push and a little discipline… Our top tips for getting organized? Subscribe to association and other blogs relevant to your industry (if you don’t know where to start looking for them, start here. Make sure you subscribe to any and all relevant blogs written by your members.

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[MUST READ] The Story Behind Red Cross’s Twitter Faux Pas

SocialFish

In amongst all the various blog posts about it, we came across this fabulous guest post commissioned by Sean Stannard-Stockton of the Tactical Philanthropy blog where it first appeared. After all, this wasn’t a purposeful message gone wrong and it wasn’t about the mission of our organization.

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Who Owns Social Media? Risk Management?

SocialFish

I’ve explored the similarities between building community and risk management before on this blog. The importance of being a social organization is gaining traction within the business world. Risk is a part of life but few people or organizations have a system or technique to identify and analyze it.

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A Tale of Two Communities Part II – Salesforce.com

SocialFish

This post is the second in a two-part series where guest blogger Garry Polmateer , former association executive currently working at NimbleUser helping organizations with Salesforce, looks at two online brands through the lens of the concepts in our book, Open Community. Open Community Means Developing into a Social Organization.

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Social Media Management Blues

SocialFish

December is a busy time for everyone, so I hope you’ll all forgive me for repurposing a post from my blog this month. That piece is the importance of your organization’s culture. Is your organization really ready, willing and able to roll out these magical social media initiatives? Or yours, for that matter.