Convince & Convert

MARCH 28, 2012

Lisa Loeffler ( @LisaMLoeffler ) is Research & Analysis Lead at Convince & Convert. Recently I needed to change a flight with United Airlines. So I grabbed my iPhone , dialed United, and heard this recorded message: Thanks for calling United Airlines. Listen here ).

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Pixlee

JUNE 16, 2021

Even if your target audience is focused on local sales, people use ecommerce sites as a resource to research where they are going to shop, and 74% of consumers rely on social media to inform their purchasing decisions. — Waiting any longer could lead you to miss out on serious chances for growth. Host Social Media Contests.

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Pixlee

JUNE 14, 2021

You should also research what other companies succeeding in your niche do and what content you created resonated with your audience. Once you have done your research, decide on the type of content you want to create. This simple ask goes a long way in creating community, and the user even replies “honored!”.

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Writtent Blog

MAY 25, 2021

Jointly developed intellectual property rights may be defined as intellectual property rights developed together by the two or more parties, where the list of inventors includes employees from both parties and where the parties share the cost and risk of the research and development work and its results.

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Sprout Social

NOVEMBER 1, 2016

Whether you’re a hotel, airline, destination or car rental service, word-of-mouth marketing is crucial to the success of your business. In fact, of those who use social media to research travel, only 48% followed through with their original plans. 5% switched airlines. Travel Social Media Basics: Do Your Research.

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Webbiquity SMM

FEBRUARY 28, 2011

Airline. • Morgan Johnston – Manager Corporate Communication at JetBlue Airways. • Bowen Payson – Manager of Online and Digital Marketing at Virgin America. It’s also possible there may be errors in my list; please let me know in the comments or through my Twitter if you find any, and I will correct them.

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Convince & Convert

FEBRUARY 23, 2013

” In the study of more than 23,000 customers of 100+ brands, JD Power found that just seven companies were cited by consumers as being particularly adept at both social media marketing and social media customer service: Southwest Airlines. .” A one-pronged approach to social is no longer an option.” Virgin America.

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Twist Image

MARCH 2, 2017

Then, they call their travel agent, discuss flight options for an upcoming conference, write them a cheque and their airline ticket arrives via courier several days later. Market research firm eMarketer projects that 70.4 With more than one billion active users, Facebook, which began as a collegiate social community, has graduated.

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Buffer Social

APRIL 24, 2020

Reduce what you can measure As I was researching this post, I realized first-hand how tricky it can be to measure our impact. On top of these, airlines that fly internationally are starting to voluntarily offset most of the growth in their carbon dioxide emissions under a UN agreement, which is a positive step. Your voice matters.

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Laurel Papworth

SEPTEMBER 24, 2012

Airline staff greet me by name and not just because I’ve left my conference name tag on my jacket. I figure the crowd has already researched where the grub is best. Because I am nosey – an asset in online community management – I decided to investigate further online. I join the queue. Not publicly available.

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Buzz Marketing for Technology

JULY 22, 2008

In The Back of the Napkin , Roam shows the actual drawing made on the back of a napkin by the founders of Southwest Airlines to illustrate their concept for a new airline that would become one of the great success stories of airline history (did someone say, Ding!?). Wednesday July 9, noon EST. Hear StartupNationâ??s

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Pixlee

APRIL 6, 2017

In order to become the type of brand that operates off a much more ‘human-driven’ methodology and successful at lifestyle marketing, begin with a bit of research. First, make a generalized lifestyle brands list: a listing of top lifestyle brands that succeed at activating and uniting communities. Grow Your Community.

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Buzz Marketing for Technology

JUNE 27, 2008

The official blog for the Future of Work Community. Our goal is to foster community, conversation, and mutual learning about the future of work and the forces driving change. Communities and Economic Development. Community Development. Future of Work Community News. The Innovation Network for Communities.

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Buffer Social

SEPTEMBER 28, 2016

3 Community Building & Customer Support podcasts. Recent episodes you might like: How Southwest Airlines Led With Social Media To Emerge From a Crisis. In each episode, Jordan Powers interviews a member of the Instagram community to uncover insights to growing a following, building a community, and making an impact.

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Convince & Convert

AUGUST 2, 2012

Rebecca Leib , both from noteworthy, social media and content analyst organization, Altimeter Group, who put together some very fascinating research recently. ” I saw another one recently about Doubletree Hotels, who did something out of the ordinary to delight a kid in a hotel, and KLM Airlines has done this.

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The Marketing Blog

DECEMBER 8, 2007

Share this: StumbleUpon Digg Reddit 2 Comments Filed under Public Relations 2 Comments make my trip January 3, 2008 at 1:30 pm my name is ram mohan, i was searching for good websites on google, this site is providing good cheap air fares on doemstic airlines. Reply Mark December 20, 2007 at 4:11 pm I’m currently looking at web 2.0

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Kikolani

JUNE 18, 2016

What I found, after doing some thorough research of their program, was that they were different from most of the certification training programs I had embarked upon over the last couple of years. You’ll be given immediate access to a community of students and instructors to engage with.

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The Realtime Report

OCTOBER 5, 2021

This is exactly what Watson, a former Global Director of a Fortune 500 company, and Segarra, a retired New York City police officer, have accomplished amid long-standing careers advocating for the Latin American and Caribbean community and culture and, more specifically, going over-and-above to advance young Latino entrepreneurship.

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Hootsuite

NOVEMBER 3, 2022

For the purposes of this blog post, though, we’ll use Pew Research Center’s definition : anyone born in or after the year 1997 is part of Gen Z. Donating real money, uplifting marginalized voices, volunteering and attending marches and rallies are all ways to genuinely show up for your community. Ryanair’s unhinged TikToks.

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Airlines Marketing How To Influencer 109

Mindjumpers

JUNE 29, 2012

The most socially devoted industry next after telecommunications is airlines followed by finance, retail and fashion. In the following, I will therefore take a look at a couple of them to see how they successfully manage to run a community on Facebook and what other brands can learn from them and be inspired by. KLM Airlines.

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Waxing UnLyrical

AUGUST 15, 2019

The data presented will be backed by a series of well-researched statistics. Research has shown that 36% of businesses put out product promotion Stories (mostly ads, videos, and photos depicting products in real-life use case scenarios). Alex Slichnyi, community manager at 99firms.com , is an avid learner of all things IT.

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Hootsuite

JUNE 29, 2023

Contribute to your community The best reputations don’t just come from carefully managing your tone and image — they come from offering genuine value to your community and cultivating connections. Ask your community questions and shout-out major contributors. An engaged community leads to better sales outcomes.

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Convince & Convert

APRIL 12, 2012

The social media stat of the week comes from… I guess it’s a management consultancy or a research group called the CFI Group. At this point, everybody has complained about every airline imaginable, and they’ve had the worst experience imaginable with Delta, United, American, you name it. Eric : Ah yes, indeed.

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Mindjumpers

MAY 3, 2012

Tweet Following post is written by Marianne Vågan, Local Community Manager from Norway and part of Mindjumpers Network. On 3rd and 4th place you see the airline companies Scandinavian Airlines ( S AS ) and Norwegian Airlines.

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Social Media Airlines Statistics Social Networking 247

Viper Chill

AUGUST 28, 2012

Before I go into my research areas, I do want to say one thing. The difference is that it may be a lot harder, and take a while longer, to find those 5,000 people and introduce them to your community. This is a really interesting question, especially for people who are managing communities that are attached to larger brands.

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Convince & Convert

APRIL 28, 2010

Would the VP of Customer Satisfaction of Southwest Airlines have called Kevin Smith at home (after he was kicked off a plane for being too portly), if Kevin Smith did NOT have 1.6 Fly more miles, get priority seating on an airline. CourtneyM This is a great review of the Forrester Research. million followers on Twitter?

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Mindjumpers

AUGUST 30, 2012

1) 95% of all Facebook wall posts are not answered by brands: As of October 2011, Socialbakers stated, based on their research, that only 5% of wall posts on brand pages receive an answer. The sectors with the best response rates being telecommunications and the airline sector. > To see the full report, please click here.

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Hootsuite

OCTOBER 21, 2020

On LinkedIn companies like Adobe , Microsoft , Pinterest , and Google take advantage of Showcase pages to cater to different communities. But content about jet-lag reducing seat lighting may speak to airlines. B Lab unites a community with market-specific channels, timely content, testimonials, and events, among other initiatives.

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Buzz Marketing for Technology

OCTOBER 31, 2012

Lesson learned: Not only is mass-spamming your social media audience an awful campaign plan, but in order to truly engage your community, tweets should be interesting and engaging. Qantas Airlines. In the case of the Camry, it came across as nothing more than self-serving spam.

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Buffer Social

APRIL 17, 2017

At least that’s what research shows! Researchers have demonstrated repeatedly that negative information has a greater impact on the brain than positive information. How Branden was able to tell the story of Pope Francis, SouthWest Airlines, and others. Negativity. It’s human nature. Branden Harvey GoodNewsletter.

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agora pulse

DECEMBER 27, 2019

The worst thing you can do when you are new to a group is to violate the community’s procedures. But most LinkedIn etiquette expectations come from the LinkedIn community. British Airways learned this lesson in 2013 after a customer spent $1,000 to promote a tweet slamming the airline on Twitter. Do connect straight away.

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Writtent Blog

MAY 23, 2021

The committee will meet annually and focus on increasing investment for AI start-ups and research activities together with industry partners, in order to support the development of new AI technologies and services. Maybe youve noticed websites like Orbitz, Expedia, etc can sell tickets that will put you on two different airlines.

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Convince & Convert

AUGUST 10, 2010

Personally, I had a problem with an airline recently. Cheers, Sheldon, community manager for Sysomos [link] 40deuce I agree that influence mining will definitely be a huge thing in the next year or so. In fact, I have a blog post about that coming out on Thursday, based on new research from ExactTarget.

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Buffer Social

JANUARY 24, 2017

In recent years, the use case for social media has gone beyond just marketing and it is now being used for customer service, community building, public relations, and more. Community Building : To gather advocates of your brand. Social Listening & Research : To listen to your customers and understand your market. Advertiser.

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Hootsuite

MARCH 27, 2020

As social media professionals, our job is to help our audiences and communities come through hardship together. So, here’s our guide to social media crisis communication. The role of social media in crisis communications. Research has shown that looking at images of lush nature can alleviate stress.

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Bare Feet Studios

JUNE 7, 2009

The additional collaborators (hotels, Hawaiian Airlines , Avis & the bloggers) all gave from their pockets to support Hawaii tourism – of which they are a vital part. I personally logged over 200 hours of my time producing the event – 100% volunteer for this community service.

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Sprout Social

MAY 1, 2017

But like Instagram, it’s a product-focused network with a strong tech community so it’s a great fit for us. We often have tech leaders stop by the office for interviews and today it’s GE’s VP of Software Research Dr. Colin Parris. My wife and I made pressure cooker chicken and black bean stew this week.

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