agora pulse

JULY 14, 2020

Shopping for Twitter management tools? With a gazillion Twitter management tools out there, how do you find the perfect match for you and your business? As a social media manager, you don’t have time to try out each one you hear about! But spending time using a suboptimal tool can: Slow you down. Disrupt your workflow.

Tools 97

Tools Twitter Social Media Management Team 97

Mindjumpers

JUNE 19, 2014

Attending the European Conference of Information Systems in Tel Aviv last week, I was happy to find that areas such as data visualization, predictive analytics, social CRM and ROI etc found their way into the conference. They offered exceptional concrete value to practitioners of social business intelligence: 1.

Research 194

Research Data Social CRM Wikipedia 194

Keyhole.co

OCTOBER 19, 2022

That’s why using social media analytics tools has become indispensable for crushing brand competition and building an engaged social media audience. Learning about your competitors’ social media performance helps you identify your brand’s strengths and shortcomings while taking advantage of the market opportunities.

Analytics 52

Analytics Social Media Tools Price 52

Keyhole.co

NOVEMBER 30, 2022

That’s why using social media analytics tools has become indispensable for crushing brand competition and building an engaged social media audience. Learning about your competitors’ social media performance helps you identify your brand’s strengths and shortcomings while taking advantage of the market opportunities.

Analytics 52

Analytics Social Media Tools Price 52

Razor Social

JUNE 1, 2017

If you’re one of those people, then you probably don’t have the system and the tools in place to attract new prospects and build quality relationships. We reached out to LinkedIn expert Viveka von Rosen , to ask her about the tools she uses daily to maximize the results she gets from LinkedIn. I’m going to help you change that!

LinkedIn 111

LinkedIn Tools Social CRM Widget 111

Sprout Social

JANUARY 9, 2024

These platforms are key to preparing your business for delivering personalized experiences on social. But customer data platforms are only effective if your team has the training to use them, and if they “talk” to the other tools in your tech stack. Instead they should prioritize meaningful work that requires human intervention.

Social Media 120

Social Media Sentiment Data Team 120

agora pulse

JUNE 26, 2019

If you want to track engaged followers, identify brand ambassadors, and monitor your brand’s DMs, you need a tool that goes beyond native platform features. So, how can you optimize your customer relationship management (CRM) strategy and cultivate a community around your brand? Track engaged follower activity.

Engagement 80

Engagement Social Media Social CRM Social Media Management 80

SocMed Sean

DECEMBER 9, 2011

Social can do both. 4) Sentiment Measurement – If your client thinks they can accurately measure how humans feel with an online tool, they are sadly mistaken and if you are propagating that myth, STOP! Some of the online measurement tools are really great, but none of them have the ability to truly understand human syntax (yet!).

Social Media 255

Social Media Social CRM Creative Commons Sentiment 255

Dave Fleet

JULY 5, 2010

In recent months we’ve seen several interesting moves within the social media monitoring/social CRM space. Sysomos offers three core services: Sysomos MAP – a web-based, enterprise-level social media monitoring tool. Tags: social media monitoring Marketwire monitoring Sysomos. Acquired by.

Sysomos 334

Sysomos Alterian Filtrbox Attensity 334

Hootsuite

JANUARY 24, 2024

These templates help streamline communication and ensure a consistent and efficient approach to addressing inquiries, comments, reviews, and other forms of engagement on social media. Why are social response templates so handy? Save time Social response templates save valuable time by giving you plug n’ play, ready-to-go responses.

Template 103

Template Templates Social Media HootSuite 103

agora pulse

MAY 12, 2020

If you’re a seasoned Facebook admin and have an active Facebook page, you’re probably pretty good at responding to comments on your organic posts. You’re the sole admin for the Facebook Page—or at least the only active admin. Instead, you’re probably better off using a third-party tool. dark posts)?

Comments 185

Comments Facebook HootSuite How To 185

Techipedia: Tamar Weinberg

MARCH 22, 2011

Here’s a list of what I use that makes me productive, from time savers to the must have tools that rock my world. It’s a nice tool but it’s not as portable as Gmail, and I stick by it. Rapportive is a social CRM, giving you important information about the person who is emailing you. Rapportive.

Products 236

Products Tools Google Reader RSS 236

Sprout Social

AUGUST 25, 2022

Whether you manage multiple platforms through a social media management tool, an agency partner or both, you will pay around $100-$4,000 per month. Continue reading to learn more about the costs of working with a social media management agency and using a social media management tool. Platform management.

Social Media Management 121

Social Media Management Cost Social Media Price 121

Dave Fleet

JULY 18, 2011

Companies like AT&T (rated highly for social support by Forrester ) and BlackBerry (disclosure: client) have been successful at developing highly active support forums where customers interact with and help each other. Your social media activities will naturally let you identify your most active users and your biggest fans.

Tips 353

Tips Social CRM Reputation Knowledge Base 353

Pixlee

SEPTEMBER 20, 2019

Now, Pixlee is introducing the first of a set of tools to help you manage and measure your influencer marketing activities. We are proud to introduce Influencer Campaigns as part of our Social CRM. Pixlee gives you the tools you need to extend the impact of influencer content beyond a single campaign.

Influencer 45

Influencer Campaign Social CRM How To 45

Hootsuite

OCTOBER 19, 2021

If you’re managing social accounts on Facebook, Instagram, or both, you can likely benefit from the management dashboard that is Facebook Business Suite. This free tool offers some powerful features for professional users. It can’t tackle all of your daily social media needs, but it can help a lot. So what’s changed? On desktop.

Facebook 133

Facebook HootSuite Marketing Comparison 133

SocialFish

APRIL 5, 2011

STRATEGY WORK –We have clients who come to us at a stage where they understand the tools, they see the benefits, and they need help defining a social media strategy for their organization. We work through our strategy process, starting with a social media assessment and brainstorming session. Busy as usual! THINK TANK.

Review 150

Review Social CRM Consultant Module 150

Social Media Network Marketing

OCTOBER 15, 2010

Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand. Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands.

Social Media 101

Social Media Social CRM Repository Wiki 101

Webbiquity SMM

JANUARY 2, 2013

With 92% of companies now incorporating social media into their marketing efforts, it’s no longer sufficient to just “be there” on social networks. While three-quarters of marketers consider measurement of social media impact important, 70% say that measuring those results is difficult. Marketing Charts ).

Social Media 245

Social Media B2B Marketing SEO 245

Convince & Convert

SEPTEMBER 14, 2010

The debate on Social CRM (sCRM) could easily become a distraction. We have many good tools at our disposal right now we could be putting to use. As marketers, we need to reach our customers where they are and social media’s potential in that regard is unquestionable. and hope for a.02 through a new channel.

Social Media 124

Social Media Social CRM Strategy Consultant 124

Sprout Social

APRIL 20, 2017

Sprout’s Smart Inbox enables teams to effectively monitor and engage with social conversations across profiles and networks to ensure you never miss a message that matters to your brand or business. Access to contact details, message history and social CRM tools within the Facebook Contact Views enable teams to engage personally.

Comments 53

Comments Facebook Social CRM Collaboration 53

Keyhole.co

JULY 9, 2023

Even home bakers can click snaps of their delicious treats, be a famous face on social media, and run a full-fledged business. Social media marketing is an indispensable tool for both elite and common businesses and individuals. The tool is complex to work with. Unlike today, times have changed since its onset.

HootSuite 52

HootSuite Social Media Management Social Media Price 52

Techipedia: Tamar Weinberg

JANUARY 26, 2011

The background of their site indicates that their Twitter presence alone is being manned by 5 employees (more seem to be active on their Twitter account, so their background may need to be updated), but they’re lost about how to really reply at all. Social media is about real engagement and truly connecting with people.

Findability 201

Findability Domain Name Policies Social CRM 201

Proactive Report

DECEMBER 27, 2010

For three years or so savvy companies and organizations have been experimenting with how to become a social brand. They’ve experimented with social media campaigns and activities, mostly in the marketing and PR arena. Some have been dragged into social CRM by their customers.

Yammer 105

Yammer Trends Training Wiki 105

Convince & Convert

OCTOBER 15, 2015

Mobile customer service is in the spotlight lately, and your customers often defer to social channels when seeking resolution via mobile devices. Americans spend an average of 37 minutes daily on social media, which is more time spent than on any other internet activity, including email, according to the Wall Street Journal.

Tools 60

Tools Marketing Engagement Education 60

Koka Sexton

JANUARY 14, 2013

Social networks open up an entirely new game for you to play and it’s a very profitable one. The early adopters were laughed at and even discouraged from using social media as a tool for driving sales. Not because they are they next shiny objects but because these tools when used effectively can accelerate sales cycles.

B2B 92

B2B Social CRM LinkedIn Class 92

Sprout Social

DECEMBER 8, 2016

For consumers, Instagram enables them to tag their location, join a communal conversation through hashtags and visually share their daily activities and interests. Even more telling were the 70% of consumers who cited that they were more likely to buy a brand’s product or services when that company responded or interacted with them on social.

Engagement 40

Engagement Instagram Avatar Social CRM 40

Net-Savvy Executive

MARCH 15, 2011

Whatever the utility of any one approach, companies need a complete set of tools, so let's keep these emerging specializations in context. In 2007, I asked for opinions on a generic term for social media monitoring, analysis, research, etc. Since then, I've also argued for an expansive interpration of the listening metaphor.

Analysis 75

Analysis Social Media Radian6 Social CRM 75

Convince & Convert

MAY 13, 2010

Social media isn’t inexpensive, it’s different expensive. (I I think Charlene Li may have coined this one) The goal of social media is to turn customers into a volunteer marketing army. Activate your fans, don’t just collect them like baseball cards. Social media allows big companies to act small again.

Social Media 154

Social Media Strategy Social CRM Consultant 154

Convince & Convert

FEBRUARY 10, 2010

As my friend Jeff Rohrs from ExactTarget (client) says: “How can social media kill email, when you have to have an email address to belong to a social media site?&# And that’s the premise behind Flowtown , one of the most exciting new social media tools I’ve seen in months. I just gave Flowtown a spin.

Social Media 129

Social Media Marketing Social CRM Consultant 129

Social Media Network Marketing

MAY 31, 2010

Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand. Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands.

Social Media 62

Social Media Social CRM Reputation Widget 62

Pixlee

JANUARY 19, 2017

64% of customers will not only value online reviews, but will actively seek them out before making a purchasing decision. 39% of professionals use social media monitoring tools (like Pixlee’s Social CRM ) to find influencers. UGC results in 29% higher web conversions than campaigns or websites without it.

UGC 41

UGC Content Loyalty Travel 41

Convince & Convert

MAY 27, 2010

In that spirit, here are some interesting updates from companies and tools I’ve written about previously here at Convince & Convert. Sounds like it could really help businesses out in the social media realm.

Consultant 124

Consultant Metrics Social Media Social CRM 124

Convince & Convert

AUGUST 2, 2010

I’ll be talking about brand community strategy and how to activate your audience.

Facebook 122

Facebook Social CRM Consultant MySpace 122

Convince & Convert

FEBRUARY 24, 2010

I developed 6 new requirements that all social media savvy, marketing-centric organizations need to have. Why Social Media Makes Everything About Marketing View more presentations from Jay Baer. Active Listening Social media doesn’t create negativity about your brand, it puts a magnifying glass to it.

Compete 116

Compete Conference Organization Social CRM 116

Webbiquity SMM

MAY 10, 2011

It’s challenging to get the metrics really needed to measure social media ROI primarily because social media is much more like public relations than it is like direct marketing or search engine advertising. Integrate social media activities with your CRM system. An active and helpful support forum?

ROI 191

ROI Case Study Bazaarvoice Klout 191

Convince & Convert

FEBRUARY 23, 2010

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search Is Your Social Strategy Proactive or Reactive?

Social Media 118

Social Media Strategy Social CRM Company 118