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Social Media Is CRM

Social Media Network Marketing

Unlike traditional CRM, which creates vast internal databases of clients and prospects, social networking sites are external repositories of direct communication and indirect comments about businesses, products, people, experiences and an array of customer sentiment.

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Intranet Blog :: E-mail fatigue

Buzz Marketing for Technology

The problem is that far too many organizations use e-mail as the principal knowledge repository and storage system. Also helping overcome e-mail fatigue at leading organizations are effective policies on e-mail use and the use of social media such as wikis and blogs. Social media. Internal Communications. Intranet 2.0.

Wiki 189
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Social Media a CRM perspective

Social Media Network Marketing

Unlike traditional CRM, which creates vast internal databases of clients and prospects, social networking sites are external repositories of direct communication and indirect comments about businesses, products, people, experiences and an array of customer sentiment.

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70+ Resources on How to Start a WordPress Blog

Kikolani

software, blogging site, etc.). The next list includes sites that have the installable version of the software (like the WordPress that we will be discussing). You can see how popular the software that we mentioned, above, is, based on the stats shown in the below graphic. First Things, First. Movabletype.org.

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Stop the Posturing About Government 2.0 and Do It Already

Social Media Strategery

Also, Mike Kujawski (www.mikekujawski.ca) has started a wiki that seeks to capture the many (international) Government 2.0 Also, Mike Kujawski (www.mikekujawski.ca) has started a wiki that seeks to capture the many (international) Government 2.0 By contrast, Twitter is in its infancy and already being embraced across government.

Gov 2.0 93
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eLearning & Deliberative Moments: The present and future of Personal Learning Environments (PLE)

Buzz Marketing for Technology

It was originally part of a class wiki. Whereas an ePortfolio contains actual assets for the purpose of reflection, assessment or self-promotion, the PLE includes a broader repository that also includes links and commentary for all three purposes. This applies not just to software for personal computers, but also for mobile PDAs.

Web 2.0 165
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PKM and the Organization - Pollard

Buzz Marketing for Technology

mechanisms that pull employees shareable content into a central searchable archive copy, to obviate the need for submitting knowledge to central repositories. Simple, intuitive collaborative workspaces and worktools (enhanced, simplified versions of wikis, BaseCamp etc.) Automatic knowledge harvesting.