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Are Social Media Monitoring Tools Really Expensive?

agora pulse

With Agorapulse, for example, you can track mentions, set specific alerts and listen out for keywords, hashtags and geotagged posts. A great monitoring tool can keep a small issue from blowing up into an embarrassing social media fail — and an ensuing angry client.

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3 Tips for Covering Live Events on Social

Likeable

Use channels like Twitter and Instagram to answer customer questions or troubleshoot issues on site. Create Facebook and Instagram geotags in advance, and keep hashtags visible on premise. A strong, always-on community management presence is critical for events and is something many attendees have grown to expect.

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#SproutChat Recap: Using Keyword Search for Twitter & Instagram

Sprout Social

There are often two extremes: they have a customer support issue or they really love your brand. SproutSocial I monitor our company hashtags as well as terms/hashtags that match our technology practice areas. SproutSocial I monitor our company hashtags as well as terms/hashtags that match our technology practice areas.

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6 ways social media can improve customer service

Socialmedia.biz

Posts that mention or tag you directly and those using a hashtag with your business name or any marketing hashtags you’ve created. If one of your customers geotags an image from your store and captions it “Look at this cute thing I bought! Don’t Lash Out at Critics. No matter what, do not do this.

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What Steps Should I Take When My Instagram Engagement Is Dropping?

SocMed Sean

Posting times are critical on Instagram to draw optimal engagement numbers, and they vary across niches and geotags. One reason why people follow brands on social media is because they get to communicate with them as well as address issues they have quickly and promptly. Understanding The Strategic Use of Hashtags.

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Social Media Terminology: Social Media Words You Need to Know

agora pulse

It’s officially an octothorpe, and everyone on social media calls it a “ hashtag.” A hashtag is used right before a word to help categorize content on social media channels. More info about hashtags: Quick Tips for Making the Most of Your Hashtags. same entry as # (the hashtag symbol).

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How to Get Free Instagram Likes (Because They Still Matter)

Hootsuite

Five months after the typhoon, although many businesses and services were functioning again, electricity and housing continued to be the main issues. Use the right hashtags on your posts. Give your hashtag strategy some thought: Don’t be too broad (i.e., #dog) Consider creating a branded hashtag. Geotag your location.

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