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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Support communities—forum sites, wikis or any venues that include user-generated content—are surprisingly self-sufficient. If you want a scalable solution with plenty of feature options, Drupal is a great open source solution that requires some custom programming.

Cost 135
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Learning via the Social Media Game

Bare Feet Studios

A wiki provides groups with collaborative publishing and work- space. Customer-generated reviews of products and services. You can interact with them directly. Have you claimed your business? How will you deal with negative reviews? Social Network. Is there a dev & support budget? Where will you start?


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Enterprise 2.0: social scorecard and social media karma

Laurel Papworth

ENTERPRISE : points for logging in, points for updating status, points for completing a ToDo item, points for rating anothers business blog post, points for contributing to the wiki (I think Confluence has that built in?) ENTERPRISE : contributing to an unpopular wiki subject, logging in before 9am, talking like a pirate on pirate day.

Badge 108
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Being Lightweight: Tools We Use | Common Craft - Explanations In Plain English

Buzz Marketing for Technology

Web Site - Were fans of content management platforms like Drupal , Wordpress , etc. Video: Wikis in Plain English 143. Video: RSS in Plain English (395) Video: Wikis in Plain English (132) Video: Blogs in Plain English (87) Video: Twitter in Plain English (80) Our Work (79). Your mileage may vary. Online Usability. Social Video.

Apparel 122
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Thirteen Tips for Effective Tagging

Buzz Marketing for Technology

Bear in mind that different people will bookmark the same site for different reasons: I might bookmark Terminus 1525 as a great example of a Drupal site, while you are saving it as a link to young Canadian artists. A wiki can help do the job. Linkbacks makes this very easy. Follow the herd. tags will add commas to your tags.

Tips 174
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eLearning & Deliberative Moments: The present and future of Personal Learning Environments (PLE)

Buzz Marketing for Technology

It was originally part of a class wiki. Interestingly, some faculties have implemented and manage their own VLEs which are more dynamic, more concerned with learning experiences and are publicly-licensed products (eg.LRN , Moodle , Plone , Drupal , Sakai ). Third-party modules may be added (eg KNotes weblog).

Web 2.0 165
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70+ Resources on How to Start a WordPress Blog


If you have blog content on other platforms, including, Blogger, Drupal, Joomla, or others, then you might want to consider importing it into your new WordPress site. DreamHost – WordPress Wiki including instructions from installation through troubleshooting. Importing Your Content.