Oktopost

DECEMBER 22, 2019

In an interpersonal scenario, active listening means you’re really trying to understand the person speaking to you, and it’s no different when we’re talking about social media marketing. Keeping an eye out for mentions and Google Alerts and the like is just social media monitoring, and you can miss out on a lot of nuance and context.

Tools 116

Tools B2B Sentiment Notification 116

Keyhole.co

MAY 31, 2023

However, keep in mind that your competitor should have similar brand profiling as yours. If you compare a year-old brand in clothing retail to that of Gap, which has been around for decades, your competitive benchmarking will fall short. Consider qualitative data, such as customer feedback and sentiment analysis.

Social Media 52

Social Media Strategy How To Analysis 52

Keyhole.co

JUNE 19, 2023

Leveraging user-generated content (UGC) No wonder, modern businesses are including social in their revenue marketing and customer success strategies. This allows them to enhance brand awareness, stimulate engagement, and foster a sense of community around the brand. Keyhole helps brands learn their impact online.

Social Media 52

Social Media UGC Content Loyalty 52

Hootsuite

JULY 13, 2022

The Hootsuite analytics tool is especially useful in understanding where customer sentiments lie. Then, you can measure the social sentiment of your brand. Grow your online and in-store sales with a conversational AI retail chatbot by Heyday by Hootsuite. And, all in a single view. Source: Hootsuite. Source: AskNicely.

Tips 107

Tips HootSuite Survey Template 107