Remove Brand Monitoring Remove Collaboration Remove Communities Remove Meeting
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Why Social Listening is Key to Understanding Your Customers

Oktopost

It takes into account not just direct mentions, but any posts, tweets, or comments that could prove relevant to your industry, and worth responding to in your own social posting or community management strategies. Social listening is key to informing your brand’s understanding of customers and leads.

B2B 62
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19 Hootsuite alternatives for your brand in 2024

Sprout Social

Which means you need a tool that enables collaboration between your teams—ideally with AI capabilities to speed you up too. The calendar also enables seamless collaboration with in-calendar notes, content placeholders, drag-and-drop functionality and Approval Workflows that enable internal and external stakeholder reviews.

HootSuite 104
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The complete crisis management guide for marketing leaders

Sprout Social

Having a crisis management plan in place helped company leaders meet regularly and communicate any new public health information to employees. Monitor customer communication online and reply to any social media comments as soon as possible. This brings us to our next point.

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How to Choose the Best Social Media Marketing Tool for Your Business

Buffer Social

Social listening – Do you need social listening/brand monitoring capabilities? Team collaboration tools – Will you need to be able to add team members, review posts, and manage your team’s workflow? You can do this in a meeting or asynchronously in a shared document, whichever makes the most sense for your team.

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9 Social Media Marketing Tools You Need In 2023

Keyhole.co

Some of these tools really help improve internal communication, collaboration, and performance among big and small social media teams and agencies. With the right digital marketing tools, your team can attain new levels of efficiency, collaboration, and consistency. Collaboration goals! That’s not all.