Brand Monitoring: Where Are They Now?
APRIL 1, 2011
Back-channel emails are a wonderful thing. Suresh Vittal's January 2009 report, Forrester Wave: Listening Platforms also covered seven companies, two of which two were not in the 2006 report: Radian6 Acquired by Salesforce.com this week, but you knew that. A couple of CEOs have pointed out how few of the vendors ever featured in Forrester's reports on social media analysis are still independent.
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