Convince & Convert

FEBRUARY 24, 2010

Southwest Airlines has to coordinate its marketing and customer service response, in real-time, create its own content on its blog and Twitter account, while also dealing with the media jackals. and/or Linkedin Answers, or create a series of helpful YouTube videos ( like Coldwell Banker ). Now, he tweeted it to his 1.6

Compete 116

Compete Conference Organization Social CRM 116

Mindjumpers

MAY 24, 2012

Best Use of Ad Banners on Social Media Platform – EA Battlefield 3 YouTube banner – Scholz & Volkmer GmbH. Best Engagement With Consumers - Quicar – The Volks-Campaign by kempertrautmann gmbh. Best Crisis Management – “Like This”: American Airlines Responds Socially by Weber Shandwick.

Social Media 213

Social Media Social CRM Airlines Guidelines 213

Convince & Convert

JUNE 8, 2010

A single tweet, YouTube video, or blog post can be the spark that sets off a firestorm of controversy. Opportunities Via Context Musician Dave Carroll has been widely lauded for his “ United Breaks Guitars &# YouTube video that has now been seen more than 8.5 450,000 views on YouTube, and counting. Useful and appropriate.

Social Media 129

Social Media Foursquare Consultant Airlines 129

Convince & Convert

APRIL 27, 2010

Damn Randy is impressive… just by mentioning that he has Bailey's neat… he won me over with how he made general information engaging, and it was his own words not that dreaded plastic coated menu. link] Geno Church Jay, great story.

Social Media 133

Social Media Strategy Airlines Types 133