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Attack of the Consumer! The Many Ways Consumers Can Put You Out of Business Online

Techipedia: Tamar Weinberg

Bad customer service will get you banned from major advertising networks, skewered in organic results, and ridiculed on social networks. Advertising Bans. If consumers complain about your business, your money won’t be green enough to buy advertising online. Conduct and act upon a Net Promoter Survey.

Adwords 171
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Best Social Media Stats and Market Research of 2010 (So Far)

Webbiquity SMM

Data junkies, stats addicts, web trivia buffs rejoice — here are a deluge of social media, search and other marketing research facts and figures from 50 articles and blog posts published so far in 2010. Which social networking site is used by 92% of senior marketing executives? Social Media Statistics.

Research 192
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278: Evolve Don’t Revolve Your Blogging

ProBlogger

The web became a much more interactive space and this is the beginnings of social media. Every time you respond to a comment, every time you respond to an email, every time you engage with someone on social media, you’re building the asset of your blog. It takes time and it takes persistence.

Blogger 24