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Top social listening platforms for audience intelligence

Audiense

That’s a ton of data your brand can access with social media listening platforms. Last year, the average person spent over 151 minutes on social media daily — your target audience included.

Platform 155
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How to Use Social Listening to Retain More Customers

Webbiquity SMM

Show your customers that you listen to them and do your best to prioritize their satisfaction. Through social listening. In fact, almost 61% of businesses currently have a social listening system. Social listening, and more broadly online brand monitoring, is essential. What do you need for better customer retention?

Sentiment 142
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The State of Social Listening in 2022 – Key Platforms for Gleaning Insight

Social Media Today

In the second part of our State of Social Listening report, we look at the key platforms of focus for gleaning audience insight.

Platform 147
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Twitter Social Listening Guide 101

Keyhole.co

With social listening, you can (well, at least virtually). However, each social media platform is different. So, you must customize your social listening strategy to get an accurate pulse on the audience. million monthly active users worldwide, Twitter is one of the favorite marketing platforms among brands.

Twitter 59
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5 ways social media listening increases customer advocacy

Sprout Social

Social listening plays a vital role in this area. In this article, we explain how you can use social listening to increase customer advocacy and, in doing so, level up your brand. Social listening decodes the nuanced language of your customers and reveals what delights, frustrates and motivates them. Here’s how.

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14 Social Listening Tools for Effortless Brand Monitoring

Hootsuite

Social listening tools are some of the most important for any social media marketer to master. Now, all you have to do is set up a social listening tool to track the details that matter most to your brand, and the information comes directly to your computer screen. What is social listening? What are social listening tools?

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13 social listening tools for your brand in 2023

Sprout Social

While it’s not exactly possible to read people’s minds, you can get pretty close by listening in on their social media conversations. That’s why you need social listening tools to analyze what people are saying on social media and extract valuable insights. The platform lets you track trending topics and popular content to inspire you.

Tools 108