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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

76% of Marketers Say Their Brands Provide Social Media Customer Service According to a 2023 Hubspot report, 76% of social media marketers revealed their companies offer social media customer support. Image via Hubspot Mostly, customers ask these questions through the DMs. This makes it easier to address the issues.

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Why Content Marketers Need Better Statistics

Convince & Convert

One recent morning, a client got in touch and asked me to find a widely cited statistic that supports the use of behavioral job interview techniques. They needed the statistic within two hours for use in an important piece of long form content. I didn’t have access to any paid research resources like JSTOR or a real library.

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14 Social Listening Tools for Effortless Brand Monitoring

Hootsuite

Back in the day, marketers had to dedicate substantial budgets to consumer and competitor research through surveys, focus groups, and market testing. It’s also an important form of competitor research. This makes it a robust tool for market and competitor research. What is social listening? Try it free today.

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50 Amazing Mobile Marketing Statistics That Will Move You to Action

Writtent Blog

We’ve curated 50 of the freshest mobile marketing statistics to inform you, as well as some analysis and action items to inspire your strategy: Mobile Marketing Statistics on Global Trends. Source: HubSpot ). Source: Juniper Research ). Mobile Marketing Statistics on Technology. Source: Edison Research ).

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20 public relations stats to know for better communications outcomes in 2022

Sprout Social

We’re sharing statistics on the intersection of social media and PR from Sprout Social’s State of Social Media Investment Report , along with other industry facts from top sources like Edelman. Let’s paint the landscape of the industry before diving into the statistics. 20 PR statistics you can’t ignore in 2022.

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Seven Ways to Increase Your Brand Influence

Webbiquity SMM

According to recent statistics, 57% of companies in the U.S. Image credit: HubSpot. According to recent research , the majority of consumers are more likely to purchase a product when presented with social proof. Guest post by Ron Stefanski. say strengthening their brand is a top business objective. Comments.

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Nine Social Media Marketing Stats You Can Use

Webbiquity SMM

Here are three key findings from recent research, supported by nine useful social media stats, and recommendations on what to do with this information. Buyers appreciate business social media use. More than half of online adults (56%) use more than one of the top five social media platforms. Small Business Trends ). MarketingSherpa ).