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How to Use Social Listening to Retain More Customers

Webbiquity SMM

But with the steep rise in customer acquisition costs , and research showing it costs up to five times more to acquire a new customer than to keep an existing one, you can’t ignore the importance of customer retention. Track customer sentiment. That’s where sentiment analysis can help you. Guest post by Mehdi Hussen.

Sentiment 142
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Mastering Social Listening Metrics & KPIs: A Comprehensive Guide For Digital Success

Keyhole.co

Mastering social listening metrics and KPIs is about interpreting data and applying the lessons you’ve learned from it to continuously refine your social media marketing approach. With this in mind, do you need to measure brand sentiment, track industry trends, or keep up with competitors? That’s what this guide is here for.

Metrics 52
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The New Social Currency, a research from Social Listening to Audiences Analysis

Audiense

The research is about the penetration of crypto as a mainstream conversation topic, beyond the specialized sector, and the analysis has been developed based on the social conversation that has taken place around the issue, using the Pulsar and Audiense platforms together. . Who are these people? How do they feel about the topic/brand?

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The 2024 Guide to Social Media Strategy for Executives

Hootsuite

Boost your sentiment Your brand sentiment is basically a “temperature check” of what people are saying about you online and what they think of you — or your company. By putting yourself out there and creating human-centered content around your expertise, you’ll provide a massive boost to that sentiment. It’s auto-magical.

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Listening mailbag: Your burning questions answered with social listening

Sprout Social

Do you have burning market research questions? You just need social listening data. . From established brands to startups, an unusual amount of companies have launched branded merch lines. At least, that’s what our data suggests. Of all 4,714 Tweets sent from July 5, 2021 to August 5, 2021, 39% had a positive sentiment.

Questions 119
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How I Built a Profitable Newsletter Business

Buffer Social

Through those relationships, I noticed a trend: founders of startups are no different than anyone else. After some time in Venture Capital, I took the knowledge I built around market research and started applying it to my personal life. I was working at a Venture Capital firm and was feeling the itch to create something new on my own.

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gazeMetrix: Monitor Your Visual Brand Mentions Based on Image Recognition

Mindjumpers

Monitoring brand mentions, share of voice, sentiment etc. Startup company gazeMetrix opens up for an entirely new way of monitoring online conversations. Startup company gazeMetrix opens up for an entirely new way of monitoring online conversations. are the essentials of analysing what is being said about your brand online.

Brands 264