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3 Big Questions for Social in 2014: Celebrating 100 Episodes of Social Pros

Convince & Convert

From Janrain , a free guide to improve your conversion rates and your data quality. And from Expion , a free report on the top 50 retail brands’ social media use in 2013. The RSS feed is: [link]. Jay is the founder of [link] and host of the Social Pros podcast. Listen Now. Download the audio file: [link].

Questions 136
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How to Turn Social Connections Into In-Person Sales

Convince & Convert

Alix Hart , Brand Marketer at Best Buy , joins the Social Pros Podcast this week to discuss integrating social into all aspects of customer service and battling the “showroom” effect as a brick-and-mortar retailer. The RSS feed is: [link]. Jay is the founder of [link] and host of the Social Pros podcast.

How To 129
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How Gary Vaynerchuk Uses Micro-Content to Drive Social Media Results

Convince & Convert

From Janrain , a free guide to improve your conversion rates and your data quality. And from Expion , a free report on the top 50 retail brands’ social media use in 2013. The RSS feed is: [link]. Jay is the founder of [link] and host of the Social Pros podcast. Listen Now. Find us on iTunes: [link].

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How to Fix a “Broken Brand” with Social

Convince & Convert

From Janrain , a free guide to improve your conversion rates and your data quality. And from Expion , a free report on the top 50 retail brands’ social media use in 2013. The RSS feed is: [link]. For today’s Holy Social, we want to draw attention to an amusing parody account of retailer Burlington Coat Factory.

Brands 127
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Forget Best Practices – Get 100,000+ Likes with Your Genuine Voice

Convince & Convert

From Janrain , a free guide to improve your conversion rates and your data quality. And from Expion , a free report on the top 50 retail brands’ social media use in 2013. The RSS feed is: [link]. Jay is the founder of [link] and host of the Social Pros podcast. Listen Now. Find us on iTunes: [link].

Survey 167
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How Scotts Uses Social Media for Maximum Customer Support

Convince & Convert

From Janrain , a free guide on how to improve conversion rates and data quality. The RSS feed is: [link]. In addition to online support and education, Scotts has in-person representatives at major retail stores such as Home Depot and Lowe’s so that customers can come in and talk to Scotts professionals about what they should do.

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The 3 Social Media Lessons of 2013 – And What’s In Store for 2014

Convince & Convert

From Janrain , a free guide to improve your conversion rates and your data quality. And from Expion , a free report on the top 50 retail brands’ social media use in 2013. The RSS feed is: [link]. Jay is the founder of [link] and host of the Social Pros podcast. Listen Now. Find us on iTunes: [link].