Why Customer Service Should Be in Your Social Media Marketing Strategy
Techipedia: Tamar Weinberg
JULY 21, 2009
Every bad sale costs you five. Here’s some more food for thought: Every blog post or negative review costs you thousands of customers. We can learn a thing or two from the landscaping company and AT&T’s failures with the iPhone. Everything today can be turned into a public spectacle that can make or break you.
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