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How to Become a LinkedIn Top Voice or Community Top Voice

Buffer Social

  You may have heard of the LinkedIn Influencer program — an elite group of LinkedIn creators handpicked by the platform as the preeminent thought leaders in their industry. LinkedIn Community Top Voice badge In 2023, LinkedIn introduced its collaborative articles and, with them, the gold Community Top Voice badge. 

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The Best Facebook Messenger Marketing Strategies for 2023

Hootsuite

Also, Facebook Messenger marketing allows your business to send one-on-one messages or messages to groups. Use an FAQ chatbot to engage with customers 24/7. When you automate your FAQs, you’re also saving your customer support team from having to do the work. Groupe Dynamite. Source: Heyday.

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Everything You Need to Know About Ecommerce Chatbots in 2022

Hootsuite

This is because ecommerce chatbots can: Answer FAQs. Answer FAQs. FAQ chatbots can answer questions, and push customers to the next step in their user journey. Hootsuite’s Heydey , automates customer FAQs, order tracking questions, and general customer support. Groupe Dynamite: Customer service. Tangerine: FAQ.

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Customer service tiers: What they are and how to create them

Sprout Social

Without this level of structure, skilled support agents might get stuck dealing with FAQ-level inquiries, while beginners wrestle with complex problems. Creating effective social customer service tiers starts with deep collaboration between customer service and marketing departments. Why do organizations use tiered support?

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Dark Social in 2023: Here’s Why (and How) You Should Track It

Hootsuite

Dark social is sharing content or mentioning brands on private social media channels, including through direct messaging, email, private groups, and more. Private social media channels , such as closed Facebook Groups, private subreddits, or personal profile content shared only with friends/followers. Browsed a Facebook Group?

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How Atlassian uses Sprout to enhance Social Media ROI

Sprout Social

Using Sprout reporting to define and measure success Supercharging customer care Saving time with collaborative tools Championing community management Unearthing bolder paths to ROI Using Sprout reporting to define and measure success Before using Sprout, measuring performance was a convoluted task for Siegel’s team.

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20 Instagram Reel ideas for all types of brands

Sprout Social

In the Reel above, Solo Stove shows a group of friends enjoying a girls night in. MeUndies collaborated with creators like Lauren-Ashley Beck to promote their social media contest, #GetSpookywithMe. A post shared by Grove Collaborative (@grovecollaborative). A post shared by Grove Collaborative (@grovecollaborative).

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