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Social CRM: Tools That Can Help You Know Your Audience Better

Ignite Social Media

Those are just a few questions that brands might have when discussing their customer database, which typically is a list of names along with mailing and email addresses. That’s great to have, but when a brand is looking to connect with their customers on a social level, those things aren’t always helpful.

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10 Best Social Media Management Tools

agora pulse

Finding the right social media management tool is essential for everything from building your brand and driving sales to optimizing your digital strategy and maximizing your budget. But with dozens of available options, how do you know which is the best social media tool? Social CRM. Social CRM.

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Nine Must-Have Features for Your Social Media Dashboard

agora pulse

A social media management tool is a digital app that handles all your social media marketing and social media management needs in one convenient place: the social media dashboard. It’s designed to streamline your workflow and boost your productivity, whether you manage social media for a brand or an agency.

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Social media personalization: The opportunity and risks to consider

Sprout Social

According to The Sprout Social Index™ , consumers across age groups agree the most memorable thing a brand can do on social media is respond to customers. Consumers want to feel like your brand is speaking directly to them, addressing their unique preferences and needs. Consumers expect that same level of service online.

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24 Tools Every Social Media Manager Should Use

Visually SM

Social media tools are essential for a smart business to manage important channels in their Digital Marketing routine. These channels are a direct connection between brand and audience. In the past, one of the biggest frustrations with Hootsuite was how it handled social media images.

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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

We’ve gone from MySpace and a era of anonymous accounts and comments attributed to “SexyBear1984″ to using our real names on Facebook, Twitter, and elsewhere as we build personal brands. Each of us has to make decisions about our personal brands and about what we’re comfortable exposing about ourselves, and where.

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How to Wade Through Facebook’s Declining Organic Reach

agora pulse

The key here is to find influencers whose niche aligns with your brand, products, or industry. It’s a great strategy to contact influencers who are already passionate about your brand and are talking about you on social media. You can leverage AgoraPulse’s Social CRM feature to find them. Image via Facebook.