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How to Take a Collaborative Approach to Managing Social Accounts Across Higher Ed Departments

Social Media Strategies Summit

Higher education social media marketers face unique challenges. Far from managing accounts for one or two brands and sub-brands, they might be responsible for managing social media profiles across dozens — or even hundreds — of different departments. You can’t do it all alone.

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How to Find the Best Agencies to Deliver Your Social Media Services

agora pulse

If you’re looking for the best social media agency for your company’s needs, Social Agency Scout can help. This free directory service enables you to filter through the best agencies to find one specific to your wants. Do you need help from an agency to deliver social media services? Explanation.

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14 Social Listening Tools for Effortless Brand Monitoring

Hootsuite

Social listening tools are some of the most important for any social media marketer to master. Simply because of the vast amount of data they provide about your brand, your audience, and your competitors in real time. What is social listening? What are social listening tools? First things first, though.

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Customer service tiers: What they are and how to create them

Sprout Social

In this guide, we explain the basics of tiered support, along with tips on how to tailor the approach to your social customer care processes. The basics of tiered customer service How social customer service tiers look different from standard support tiers How to set up customer service tiers in Sprout What are customer service tiers?

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Directory of All Things Twitter – Finally!

Almost Savvy

Posted by Irene Koehler in Business , Social Media , Twitter on September 30, 2009 | 5 responses Twitter can be confusing, especially when you’re just getting started. Facebook Tip: How To Choose Who Can See Your Friends New Tool Makes My Email Work Harder and Smarter Social Media Stats – It’s Raining Content!

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How to find a social media marketing agency

Sprout Social

After all, businesses have their hands full when it comes to social media and customer expectations. But perhaps what’s most striking is just how many goals brands are tackling at the same time. Here’s a quick glimpse from Sprout’s 2019 Social Index. Why hire a social media marketing agency, anyway?

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How to create an effective LinkedIn Business Page in 6 steps

Sprout Social

A strong presence on LinkedIn provides your business with a professional digital presence and an opportunity for your brand to be seen by 930 million members and 75 million businesses. One of the key components of building your brand on LinkedIn is creating a LinkedIn Business Page. Table of contents: What is a LinkedIn Business Page?

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