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Why it’s time to break up with your biannual brand survey

Sprout Social

Maybe you think you’re in a happy relationship with your current brand survey routine. Twice a year, you go on the brand health reporting equivalent of an excellent date. Plus, social insights can give you everything you got from your brand survey and more. What is a brand survey?

Survey 93
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How to supercharge your marketing strategy with AI automation

Sprout Social

AI automation has revolutionized how brands approach their business and marketing strategies. The tool enables you to analyze social listening data—up to 50,000+ messages a second and up to 600M+ messages a day— so you can automatically sift through billions of data points and get key brand insights within seconds.

Strategy 105
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Brands: It’s not enough to be liked

Buzz Marketing for Technology

Yet some brands are terribly underutilizing these pages, making them basically brochureware repositories — essentially inviting customers in but not engaging them or giving them an incentive to return. It isn’t the “like” that matters; what matters is creating conversations to understand the consumer. But only 0.2

Brands 275
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Dark Social in 2023: Here’s Why (and How) You Should Track It

Hootsuite

Don’t worry, dark social isn’t the same as the notorious “dark web” trying to lure you into evil. Dark social is the oldest social network in action: private, untraceable human-to-human communication. Bonus: Download a free guide to learn how to use social media listening to boost sales and conversions today.

HootSuite 120
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What is Social Commerce and Why Should Your Brand Care?

Hootsuite

Social commerce vs. e-commerce. E-commerce refers to a shopping experience via a website or dedicated branded app. Social commerce , by definition, allowing the customer to make their purchase within their social media experience. Social commerce is not e-commerce. Social commerce is also not social selling.

Brands 145
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What day is leg day? And 8 other questions answered with listening data

Sprout Social

And with the right tool, you can wield that power for the good of your brand. Sprout Social’s Listening solution lets you create highly customized Topics that surface conversations that matter most to your brand and answers to your burning questions. What day is leg day? There was a clear answer: Wednesday. In 2020, 96.5

Questions 124
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How to Make the Zero Moment of Truth Work for You

Buzz Marketing for Technology

Posted in Behavioral Targeting Business Intelligence Conversion Conversion Optimization Customer Experience Interactive Marketing Internet Search SEO Strategy User Generated Content. Thanks to the Internet, another critical moment for consumer/brand interactions is also getting attention: the Zero Moment of Truth (or ZMOT).