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How to Use Social Listening to Retain More Customers

Webbiquity SMM

But when customer preferences change daily, how do you ensure your retention strategies drive desired results? But when customer preferences change daily, how do you ensure your retention strategies drive desired results? Through social listening. In fact, almost 61% of businesses currently have a social listening system.

Sentiment 142
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Content Marketing and Social Media: 25 Insights and Stats from Three Research Reports

Webbiquity SMM

Social media managers are actually (slightly) happier working in the office rather than hybrid or remote. These studies are packed with trends and insights related to content marketing, social media management, and advertising on Meta platforms. How are goals and strategies for content marketing changing?

Research 257
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10 Higher Ed Marketers You Should Follow

Social Media Strategies Summit

How are external trends and events going to affect your broader marketing strategy? We love how Carrie shares best practices on topics like content ideation and how to get the best out of marketing conferences: Her advice tends to be succinct and practical, which isn’t always the case on LinkedIn! Where Can You Find Them?

Marketing 240
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How to measure brand awareness

Sprout Social

How exactly do you quantify the impact of your brand in people’s minds? From social media mentions to searches, these metrics reveal the extent of your brand’s presence and influence. In this article, we’ll highlight 10 metrics to show you how to measure brand awareness and explain why you should measure it.

Brands 110
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14 Social Listening Tools for Effortless Brand Monitoring

Hootsuite

Social listening tools are some of the most important for any social media marketer to master. Now, all you have to do is set up a social listening tool to track the details that matter most to your brand, and the information comes directly to your computer screen. What is social listening?

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Viral and Cultural Moments: How and When Brands Should Tap into the Conversation

Social Media Strategies Summit

Viral trends and cultural moments can be a social media marketer’s best friend. But tapping into buzzworthy conversions isn’t a silver bullet for social media success. Trends mean different things to different brands. Whereas for TGR Creative, trends typically start as viral moments on TikTok.

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Competitive monitoring: tracking the competition to stay ahead

Sprout Social

What are they posting on social media? What kind of content are they publishing on their blog? In this article, we’ll walk you through the benefits of competitive monitoring and how to keep an eye on the competition using top strategies, tips and tools. What’s their email marketing strategy? You need to know it all.