The 13 Social Media Customer Service Stats You Must Know
Convince & Convert
DECEMBER 6, 2023
54% of Customer Service Professionals Use AI or Chatbots According to Gartner, 54% of Customer Service specialists leverage a chatbot or AI tool for customer-facing applications. Image via Hubspot Mostly, customers ask these questions through the DMs. Image via Hubspot Mostly, customers ask these questions through the DMs.
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